The complete UGC NET September 2020 question paper for Management, covering Paper 1 (General Aptitude) and Paper 2 (Management). Every question below is shown with its options and the correct answer, and a detailed explanation you can unlock by signing in. All 150 questions are free to practise.
| Exam | UGC NET September 2020 |
|---|---|
| Papers | Paper 1 (General Aptitude) and Paper 2 (Management) |
| Exam date(s) | September 30, 2020 |
| Shift(s) | Shift 1 |
| Paper 1 questions | 50 questions · 60 minutes · 100 marks |
| Paper 2 questions | 100 questions · 120 minutes · 200 marks |
| Total | 150 questions |
| Marking scheme | +2 per correct answer · No negative marking |
UGC NET September 2020 · Management sitting
50 questions with the answer key and explanations.
If the average monthly salary of employees in Department A was Rs. 24,000 in 2018, what was the approximate total salary expense of Department A in 2018?
A company has departments A-E. In 2018 the company had 18,000 employees in total; in 2019 it had 20,000. The table shows each department's share of total employees, as a percentage, for each year.
| Department | 2018 (%) | 2019 (%) |
|---|---|---|
| A | 22 | 24 |
| B | 23 | 26 |
| C | 18 | 20 |
| D | 29 | 20 |
| E | 8 | 10 |
Answer: (D) Rs. 9.5 crores
Explanation
What is the approximate percentage increase in the number of employees in Department C in 2019 with reference to 2018?
A company has departments A-E. In 2018 the company had 18,000 employees in total; in 2019 it had 20,000. The table shows each department's share of total employees, as a percentage, for each year.
| Department | 2018 (%) | 2019 (%) |
|---|---|---|
| A | 22 | 24 |
| B | 23 | 26 |
| C | 18 | 20 |
| D | 29 | 20 |
| E | 8 | 10 |
Answer: (C) 23.45%
Explanation
In which department is the variation (represented by absolute numbers) in employee strength maximum in 2019 with reference to 2018?
A company has departments A-E. In 2018 the company had 18,000 employees in total; in 2019 it had 20,000. The table shows each department's share of total employees, as a percentage, for each year.
| Department | 2018 (%) | 2019 (%) |
|---|---|---|
| A | 22 | 24 |
| B | 23 | 26 |
| C | 18 | 20 |
| D | 29 | 20 |
| E | 8 | 10 |
Answer: (C) Department - D
Explanation
If 300 employees had left Department B at the end of 2018, then how many new employees joined in 2019 in Department B?
A company has departments A-E. In 2018 the company had 18,000 employees in total; in 2019 it had 20,000. The table shows each department's share of total employees, as a percentage, for each year.
| Department | 2018 (%) | 2019 (%) |
|---|---|---|
| A | 22 | 24 |
| B | 23 | 26 |
| C | 18 | 20 |
| D | 29 | 20 |
| E | 8 | 10 |
Answer: (C) 1360
Explanation
What is the ratio of the number of employees in Department E in 2018 compared to those in Department D in 2019?
A company has departments A-E. In 2018 the company had 18,000 employees in total; in 2019 it had 20,000. The table shows each department's share of total employees, as a percentage, for each year.
| Department | 2018 (%) | 2019 (%) |
|---|---|---|
| A | 22 | 24 |
| B | 23 | 26 |
| C | 18 | 20 |
| D | 29 | 20 |
| E | 8 | 10 |
Answer: (A) 9:25
Explanation
Which learning theory provides support for active participation of learner in the learning process in an interactional setting with intrinsic motivation as the basis?
Answer: (C) Constructivist Theory of Vygotsky
Explanation
While reporting the result of assessment a college teacher makes use of percentile ranks in place of scores obtained by his/her students. What kind of evaluation will it be called?
Answer: (B) Norm-referenced
Explanation
Given below are two statements
Statement I: Programmed Instructional material uses active responding and immediate feedback as important principles for learning.
Statement II: Skinner's reinforcement principle is the basis for the preparation of linear types of programmed instructional material.
In light of the above statements, choose the correct answer from the options given below.
Answer: (A) Both Statement I and Statement II are true
Explanation
Which of the following educational objectives are considered to be of higher level in the affective domain of taxonomic scheme?
(i) Synthesis
(ii) Characterization
(iii) Analysis
(iv) Organization
(v) Precision
Choose the correct answer from the options given below:
Answer: (C) (ii) and (iv) only
Explanation
Which of the following describe understanding level teaching?
(i) Systematic, step by step presentation to promote retention of facts presented
(ii) Giving a large number of positive and negative examples to explain concepts
(iii) Insisting on effective storage of information
(iv) Helping to promote seeing of relationships among facts
(v) Critical sifting of facts and information
Choose the correct answer from the options given below:
Answer: (D) (ii) and (iv) only
Explanation
Given below are two statements:
Statement I: A research hypothesis is a tentative statement postulating a relationship between factual and conceptual elements of the variables.
Statement II: A researcher sets up a 'Null hypothesis' so that the deduced consequences of a research hypothesis may be directly tested.
In light of the above statements, choose the correct answer from the options given below:
Answer: (A) Both Statement I and Statement II are true
Explanation
For the following research problem, which of the listed research methods will be most appropriate?
"School principal's influence on trust: Perspectives of mother's children with disabilities".
Answer: (B) Focused group discussion (FGD) based method
Explanation
In which one of the sampling methods, units comprising its constituents are groups taken intact rather than individually?
Answer: (A) Cluster sampling method
Explanation
Given below are two statements:
Statement I: Qualitative research is an umbrella term to refer to various research strategies that share certain characteristics
Statement II: The research-data collected in qualitative research has been termed soft i.e, rich in description of people, places and conversation etc.
In light of the above statements, choose the correct answer from the options given below:
Answer: (A) Both Statement I and Statement II are true
Explanation
The scope for violating research ethics is considered to be relevant in respect of which of the following stages in a research study?
(i) Formulating research hypothesis and setting up a Null hypothesis for testing it.
(ii) Defining and delimiting the scope of the research study.
(iii) Analyzing and interpreting research data.
(iv) In defining a research population and method of sampling.
(v) Reporting the research findings and using the same as a basis for policy formulation.
Choose the correct answer from the options given below:
Answer: (A) (iii) and (v) only
Explanation
Because of new media, learning is no longer an assembly of:
Answer: (C) Facts
Explanation
What are the most prominent elements in the management of communication in an educational institution?
(i) Sidetracking oppositional views
(ii) Structuring work roles
(iii) Commanding over colleagues and students
(iv) Keep others informed
(v) Guiding others wherever possible
Choose the correct answer from the options given below:
Answer: (D) (ii), (iv) and (v) only
Explanation
Given below are two statements.
Statement I: In a classroom, every teacher has to perform the gatekeeping function.
Statement II: Every teacher in any higher educational institution should act as the moral custodian of students, both inside and outside it.
In light of the above statements, choose the correct answer from the options given below:
Answer: (C) Statement I is correct but Statement II is false
Explanation
The chronological sequence of institutions of educational communication is
(i) AIR
(ii) CEC
(iii) UGC - Countrywide classroom
(iv) Gyan Vani
Choose the correct answer from the options given below:
Answer: (A) (i), (iii), (ii), (iv)
Explanation
Match List-I (Type of Communication) with List-II (Description).
| List-I (Type of Communication) | List-II (Description) |
|---|---|
| (a) Dyadic communication | (i) Messages flow through a network of inter-dependent relationships |
| (b) Public communication | (ii) Uses a medium to reach a large anonymous audience |
| (c) Organisational communication | (iii) Provide equal opportunity to communicate |
| (d) Mass communication | (iv) Occurs within a formal and structured setting |
Answer: (B) (iii), (iv), (i), (ii)
Explanation
Match List-I (Numbers) with List-II (Square roots).
| List-I (Numbers) | List-II (Square roots) |
|---|---|
| (a) 41209 | (i) 9 |
| (b) 841 | (ii) 29 |
| (c) 81 | (iii) 232 |
| (d) 53824 | (iv) 203 |
Answer: (D) (iv), (ii), (i), (iii)
Explanation
Match List-I (Types of numbers) with List-II (Examples).
| List-I (Types of numbers) | List-II (Examples) |
|---|---|
| (a) Natural numbers | (i) (-2, -1, 0, 1, 2) |
| (b) Whole numbers | (ii) (1, 2, 3, 4) |
| (c) Integers | (iii) (0, 1, 2, 3) |
| (d) Prime Numbers | (iv) (2, 3, 5, 7, 11, 13) |
Answer: (B) (ii), (iii), (i), (iv)
Explanation
Given below are two statements
Statement I: Compound interest involves the reinvestment of the earned interest, which in future years also earns interest.
Statement II: Simple interest is the amount earned or paid on a sum of compound interest and principal amount.
In light of the above statements, choose the most appropriate answer from the options given below:
Answer: (C) Statement I is true but Statement II is false
Explanation
Find the odd pair/group.
(i) 66-70
(ii) 30-48
(iii) 80-98
(iv) 40-58
(v) 72-90
Choose the correct answer from the options given below:
Answer: (A) (i) only
Explanation
Given below are two statements
Statement I: A percentile divides the distribution into 100 equal parts.
Statement II: Range is the distribution between zero and highest value.
In light of the above statements, choose the most appropriate answer from the options given below:
Answer: (C) Statement I is true but Statement II is false
Explanation
In a coded language if ANIMAL is written as LAIMNA, then CIRCLE will be written as:
Answer: (A) ELRCIC
Explanation
Find the odd one out among the following letter groups.
Answer: (B) HkLo
Explanation
In a family of four A, B, C and D; D is taller than B, C is shortest of all and A is taller than only one person, then:
(i) Number of persons taller than A is the number of persons shorter than B
(ii) D is tallest
(iii) A is shortest
(iv) No one is shorter than C
(v) Only one person is shorter than B
Choose the correct answer from the options given below:
Answer: (B) (i), (ii) and (iv) only
Explanation
Match List-I (Typical Aristotelian syllogism) with List-II (Technical names in Nyaya philosophy).
| List-I (Typical Aristotelian syllogism) | List-II (Technical names in Nyaya philosophy) |
|---|---|
| (a) Socrates is mortal | (i) Nigamana |
| (b) Because he is a man | (ii) Upanaya |
| (c) Whoever is a man, is invariably a mortal e.g. Pythagoras | (iii) Udaharan |
| (d) Socrates is a man who is invariably a mortal | (iv) Hetu |
| (e) Therefore Socrates is a mortal | (v) Pratijna |
Answer: (A) (v), (iv), (iii), (ii), (i)
Explanation
What type of fallacy is implied in the following?
"Fire is cold, because it is a substance"
Answer: (A) Badhita
Explanation
Given below are two statements:
Statement I: ALU stands for Arithmetic Logic Unit
Statement II: UPS stands for Uniform Power Source
In light of the above statements, choose the correct answer from the options given below:
Answer: (C) Statement I is true but Statement II is false
Explanation
Which of the following statements are correct?
(i) Internet is larger than intranet
(ii) Intranet is larger than Internet
(iii) Internet and intranet are same
(iv) Internet is a network of networks
(v) World Wide Web is an example of intranet
Choose the correct answer from the options given below:
Answer: (B) (i) and (iv) only
Explanation
Match List-I with List-II.
| List-I | List-II |
|---|---|
| (a) Programming Language | (i) Wide Area Network |
| (b) Operating System | (ii) MS Power Point |
| (c) Internet | (iii) Windows XP |
| (d) Application Software | (iv) C++ |
Answer: (B) (iv), (iii), (i), (ii)
Explanation
Given below are two statements
Statement I: Example of primary memory is RAM.
Statement II: Example of secondary memory is Pen drive.
In light of the above statements, choose the correct answer from the options given below:
Answer: (A) Both Statement I and Statement II are true
Explanation
Which of the following is related to National Super Computing Mission of Government of India?
Answer: (D) Param Shivay
Explanation
Under which of the following objectives of Millennium Development Goals, the progress in the world as a whole has been least satisfactory?
Answer: (D) Reducing by half proportion of people who suffer from hunger by 2015
Explanation
Identify the correct sequence of Carbon 'C' to Nitrogen 'N' ratio in decreasing order in organic waste material.
(i) Food waste
(ii) Leaves and foliage
(iii) Paper
(iv) Cow manure
Choose the correct answer from the options given below:
Answer: (A) (iii), (ii), (iv), (i)
Explanation
According to Noise Pollution (Regulation and Control) Rules, 2000, the night time Noise standard prescribed for Educational Institutions is:
Answer: (D) 40 dB A
Explanation
Given below are two statements
Statement I: Volatile Organic Chemicals (VOCs) are contaminants more commonly found in groundwater than in surface water.
Statement II: VOCs are one of the criterion parameters to determine drinking water quality.
In light of the above statements, choose the correct answer from the options given below:
Answer: (A) Both Statement I and Statement II are true
Explanation
Which of the following is NOT one of the Missions under National Action Plan on Climate Change?
Answer: (D) National Mission on Solid Waste Management
Explanation
Which one of the following ancient universities provided for the teaching of a special subject 'Vajrayana Buddhism' along with other subjects?
Answer: (B) Jagaddala University
Explanation
In the university education system as prevalent now, which of the following bodies/committees looks after formal approval of curriculum and courses of study?
Answer: (B) Academic council of the concerned university
Explanation
The action plan arising from the Academic and Administrative Reforms Committee appointed by the UGC with Prof A. Gnanam as its convener included which of the following?
(i) Choice-based credit system
(ii) Vocationalization of higher education
(iii) Curriculum development
(iv) Deciding on the number of student-faculty contact hours during a semester
(v) Skill-based courses and programmes
Choose the correct answer from the options given below:
Answer: (B) (i), (iii) and (iv) only
Explanation
For the introduction of the concept of Total Quality Management (TQM) in universities, which of the following will be considered helpful?
(i) System's thinking
(ii) Participatory management
(iii) Rigorous admission procedures
(iv) SWOC (Strength, Weakness, Opportunity and Challenge analysis)
(v) Introduction of skill-development programmes
Choose the correct answer from the options given below:
Answer: (A) (i), (ii) and (iv) only
Explanation
Given below are two statements.
Statement I: Yoga is the union of body with the mind and of the mind with the soul.
Statement II: Both value education and environmental education can be integral to yoga programmes being conducted at the school/college-level.
In light of the above statements, choose the most appropriate answer from the options given below:
Answer: (A) Both Statement I and Statement II are correct
Explanation
The first vision of the child as a learner was:
If the vision of the learner in the initial period was predominantly as an empty organism and in the next as an active organism, in the period that followed it was as a social organism. The beliefs regarding the nature of the learner in the first period drew heavily from the associationist view of the human being, in the second from the Gestalt and personalistic views; later they also drew from the emerging social psychological and group dynamic views.
The child as learner as envisioned as a social organism, and learning was perceived as occurring through interpersonal actions and reactions, each person in the classroom serving as a stimulus for every other person. It is hard to overemphasize the impact on the classroom of the "group climate" concepts and studies by Lewin and his associates beginning in the late 1930s, which were given added cogency by the ideological issues of World War II. Innumerable treatises, textbooks, and programs applied these ideas and findings to the classroom, and such terms as "authoritarian", "democratic", and "laissez-faire" became, for good or ill, integral parts of the educational vocabulary. Experimenters in the learning laboratory became concerned with such previously unheard-of matters as "interpersonal cohesion" and "small group processes", and teachers in the classroom with "sociometric structure" and "group dynamics".
Concomitant changes in the image of the ideal classroom could again be observed. If the child is primarily a social organism, then the objectives of his education should be primarily social in character. And if learning is a social or group process, then a circular or group-centred classroom where everyone faces everyone else (as once they had been forced to face only the teacher) is the most sensible and practical, even necessary, learning environment. And this indeed became a favourite image of the classroom.
Answer: (D) Associationistic
Explanation
In the social organistic view, learning occurred through:
If the vision of the learner in the initial period was predominantly as an empty organism and in the next as an active organism, in the period that followed it was as a social organism. The beliefs regarding the nature of the learner in the first period drew heavily from the associationist view of the human being, in the second from the Gestalt and personalistic views; later they also drew from the emerging social psychological and group dynamic views.
The child as learner as envisioned as a social organism, and learning was perceived as occurring through interpersonal actions and reactions, each person in the classroom serving as a stimulus for every other person. It is hard to overemphasize the impact on the classroom of the "group climate" concepts and studies by Lewin and his associates beginning in the late 1930s, which were given added cogency by the ideological issues of World War II. Innumerable treatises, textbooks, and programs applied these ideas and findings to the classroom, and such terms as "authoritarian", "democratic", and "laissez-faire" became, for good or ill, integral parts of the educational vocabulary. Experimenters in the learning laboratory became concerned with such previously unheard-of matters as "interpersonal cohesion" and "small group processes", and teachers in the classroom with "sociometric structure" and "group dynamics".
Concomitant changes in the image of the ideal classroom could again be observed. If the child is primarily a social organism, then the objectives of his education should be primarily social in character. And if learning is a social or group process, then a circular or group-centred classroom where everyone faces everyone else (as once they had been forced to face only the teacher) is the most sensible and practical, even necessary, learning environment. And this indeed became a favourite image of the classroom.
Answer: (A) Each individual acting as a stimulus
Explanation
The group climate of the classroom got reinforced by:
If the vision of the learner in the initial period was predominantly as an empty organism and in the next as an active organism, in the period that followed it was as a social organism. The beliefs regarding the nature of the learner in the first period drew heavily from the associationist view of the human being, in the second from the Gestalt and personalistic views; later they also drew from the emerging social psychological and group dynamic views.
The child as learner as envisioned as a social organism, and learning was perceived as occurring through interpersonal actions and reactions, each person in the classroom serving as a stimulus for every other person. It is hard to overemphasize the impact on the classroom of the "group climate" concepts and studies by Lewin and his associates beginning in the late 1930s, which were given added cogency by the ideological issues of World War II. Innumerable treatises, textbooks, and programs applied these ideas and findings to the classroom, and such terms as "authoritarian", "democratic", and "laissez-faire" became, for good or ill, integral parts of the educational vocabulary. Experimenters in the learning laboratory became concerned with such previously unheard-of matters as "interpersonal cohesion" and "small group processes", and teachers in the classroom with "sociometric structure" and "group dynamics".
Concomitant changes in the image of the ideal classroom could again be observed. If the child is primarily a social organism, then the objectives of his education should be primarily social in character. And if learning is a social or group process, then a circular or group-centred classroom where everyone faces everyone else (as once they had been forced to face only the teacher) is the most sensible and practical, even necessary, learning environment. And this indeed became a favourite image of the classroom.
Answer: (B) Ideological issues
Explanation
In the learning laboratory, the focus shifted to:
If the vision of the learner in the initial period was predominantly as an empty organism and in the next as an active organism, in the period that followed it was as a social organism. The beliefs regarding the nature of the learner in the first period drew heavily from the associationist view of the human being, in the second from the Gestalt and personalistic views; later they also drew from the emerging social psychological and group dynamic views.
The child as learner as envisioned as a social organism, and learning was perceived as occurring through interpersonal actions and reactions, each person in the classroom serving as a stimulus for every other person. It is hard to overemphasize the impact on the classroom of the "group climate" concepts and studies by Lewin and his associates beginning in the late 1930s, which were given added cogency by the ideological issues of World War II. Innumerable treatises, textbooks, and programs applied these ideas and findings to the classroom, and such terms as "authoritarian", "democratic", and "laissez-faire" became, for good or ill, integral parts of the educational vocabulary. Experimenters in the learning laboratory became concerned with such previously unheard-of matters as "interpersonal cohesion" and "small group processes", and teachers in the classroom with "sociometric structure" and "group dynamics".
Concomitant changes in the image of the ideal classroom could again be observed. If the child is primarily a social organism, then the objectives of his education should be primarily social in character. And if learning is a social or group process, then a circular or group-centred classroom where everyone faces everyone else (as once they had been forced to face only the teacher) is the most sensible and practical, even necessary, learning environment. And this indeed became a favourite image of the classroom.
Answer: (D) Understanding group dynamics
Explanation
The author of the passage is in favour of the idea of:
If the vision of the learner in the initial period was predominantly as an empty organism and in the next as an active organism, in the period that followed it was as a social organism. The beliefs regarding the nature of the learner in the first period drew heavily from the associationist view of the human being, in the second from the Gestalt and personalistic views; later they also drew from the emerging social psychological and group dynamic views.
The child as learner as envisioned as a social organism, and learning was perceived as occurring through interpersonal actions and reactions, each person in the classroom serving as a stimulus for every other person. It is hard to overemphasize the impact on the classroom of the "group climate" concepts and studies by Lewin and his associates beginning in the late 1930s, which were given added cogency by the ideological issues of World War II. Innumerable treatises, textbooks, and programs applied these ideas and findings to the classroom, and such terms as "authoritarian", "democratic", and "laissez-faire" became, for good or ill, integral parts of the educational vocabulary. Experimenters in the learning laboratory became concerned with such previously unheard-of matters as "interpersonal cohesion" and "small group processes", and teachers in the classroom with "sociometric structure" and "group dynamics".
Concomitant changes in the image of the ideal classroom could again be observed. If the child is primarily a social organism, then the objectives of his education should be primarily social in character. And if learning is a social or group process, then a circular or group-centred classroom where everyone faces everyone else (as once they had been forced to face only the teacher) is the most sensible and practical, even necessary, learning environment. And this indeed became a favourite image of the classroom.
Answer: (C) Circular learning
Explanation
100 questions with the answer key and explanations.
Which of the following oligopoly firms’ architectural framework is often describes as first
mover advantage model?
Answer: (B) The Stackelberg Model
Explanation
Which is not an assumption under pinning the rational decision-making model?
Answer: (A) Incomplete information
Explanation
The problem arising from expressions in communication are called.
Answer: (B) Semantic barriers
Explanation
What is paradigm?
Answer: (C) An example serving as a model
Explanation
Which of the following comprises people with complementary skills committed to a common
purpose, common performance goals and an approach to which they hold themselves mutually
accountable?
Answer: (B) Team
Explanation
Demonstration type of training method is used to train __________.
Answer: (B) Workers
Explanation
One trait that dominates a personality so much that it influences nearly everything a person does
is a
Answer: (C) Cardinal Trait
Explanation
Personality tests are given to measure a prospective employee’s motivation to function in a
working environment. There are various tests designed to assess a candidate’s personality. Name
the test which measures the self-sufficiency, neurotic tendency, sociability, introversion and
extroversion, locus of control and self-confidence.
Answer: (A) The Bernreuter Personality Inventory
Explanation
Which of the following is a position from which someone is unlikely to move to a higher level
of work responsibility?
Answer: (D) Career plateau
Explanation
The balanced scorecard developed by Kaplan and Norton contains four dimensions. Which
one out of the following is one of the dimensions of the balanced scorecard?
Answer: (B) Customer service
Explanation
Which one of the following means a mandatory settlement of an individual dispute by a labour
court or a tribunal?
Answer: (D) Adjudication
Explanation
Who among the following has developed the institutional theory of work life Initiative?
Answer: (C) Dimaggio and Powell
Explanation
As a regulatory norm in India, a listed company in ordinary course is required to report
quarterly results within how many days of the end of the quarters?
Answer: (A) 45
Explanation
Which one of the following is excluded from the responsibility of the international Accounting
Standard Board (IASB)?
Answer: (B) Promulgation and adaption of Generally Accepted Accounting Principle (GAAP)
Explanation
A firm’s current assets and current liabilities are Rs 1600 and Rs 1000 respectively. How
much it can borrow on a short-term basis without reducing the current ratio below 1.25?
Answer: (C) Rs 1400
Explanation
From the ratio given below find out efficiency ratio of the firm’s operations:
Budgeted production: 880 units, Actual production 750 units standard hours per unit is 10 hour,
Actual working hours: 6000 hours
Answer: (A) 125 %
Explanation
Given the interest rate on one-year loan is 14.5 % and inflation is expected to be 6.5% in India.
What should be the interest rate on one-year maturity loan in Thailand when expected inflation rate
is 8.5%?
Answer: (C) 16.65 %
Explanation
The linear relationship between the excess return on individual securities and overall market
at every point in time is known as
Answer: (C) Security Characteristic Line (SCL)
Explanation
What should be the economic order quantity (EOQ) for procurement of 20000 units annually
at a price of Rs 12 per unit for consumption in production, when the cost per order is Rs 2000 and
the inventory carrying cost is 25 % percent of Inventory value?
Answer: (B) 5164 units
Explanation
Which one the following describes the relationship between market value of a firm’s securities
and replacement cost of its physical assets?
Answer: (A) Tobin’s q- ratio
Explanation
What are the segmentation variables used to segment the market for toothpaste as a product?
Answer: (C) Behavioural Segmentation Bases
Explanation
The stages of a turnaround process are
Answer: (A) Realignment, Retrenchment and Recovery
Explanation
In Porter’s Generic Strategies Model, a focus strategy involves
Answer: (B) Selling to a narrow customers segment.
Explanation
This system of distribution channel consists of producers, wholesaler and the retailers acting
as a unified system. One channel member owns their other, has contracts with them or wields so
much power that they must cooperate. Name this system of channel distribution
Answer: (B) Vertical Marketing System (VMS)
Explanation
Complex buying behaviour is characterised by:
Answer: (D) When the level of involvement is high and significant difference among the brand is high.
Explanation
A brand extension strategy refers to
Answer: (B) Extending an existing brand name to a new or modified product in a new category.
Explanation
Coke has started coke parlours- the red lounge - for tech crazy adolescent called “Experience
Outlets”. What type of differentiation strategy this can be called?
Answer: (D) Differentiating through physical evidence.
Explanation
The CRM strategy adopted by Big Bazaar in India is all about
Answer: (A) Frequency marketing Program
Explanation
Six Sigma levels of Quality Management results in
Answer: (B) 3.4 Defects per million
Explanation
Automobile Assembly or Manufacturing follows which one of the following type of layouts?
Answer: (C) Production Focussed Layout
Explanation
Which one of the following is not a method of primary data collection?
Answer: (D) Documents
Explanation
One use of regression line is
Answer: (D) To estimate the change in Y or one-unit change of x
Explanation
Which one of the following International Trade theories, the ‘Leontief paradox’ pertains to
Answer: (C) Heckscher-Ohlin Theory
Explanation
FDI in multi- brand retailing in India is
Answer: (B) Capped to 51 % but not under automatic route in India
Explanation
The current Foreign Trade Policy (FTP) announced by Government of India covers the policy
period
Answer: (D) 2015 – 2020
Explanation
An information system that captures and records fundamental business events is a (n)
Answer: (A) Transaction Processing System
Explanation
Under the Sick Industrial Companies (Special Provision) Act, 1985. A Sick Industrial
Company means
Answer: (B) Being a company registered for not less than five years which has at the end of any financial
year accumulated losses exceeding its entire net worth.
Explanation
Disruptive Innovations in business are those that
Answer: (D) All the above.
Explanation
Marketing support/assistance to MSMEs for Bar code allows
Answer: (D) Reimbursement of 75% of the onetime registration fees and 75% of the annual recurring fees
for the first three year paid by MSMEs to GS1 India for bar coding.
Explanation
The MSMED Act to cover Micro, Small and Medium Industries in India was introduced in
Answer: (A) June 2006
Explanation
The approaches to management thinking which were developed during the first half of the 20th
century is
a. Scientific management, general administrative, quantitative and contingency approach
b. Scientific management, general administrative, quantitative and organisational behaviour
c. General administrative, globalisation, organisational behaviour and quantities
d. System approach, scientific management, general administrative and organisational behaviour
Choose the correct answer from the option given below:
Answer: (C) b only
Explanation
In a rising income scenario, the obvious decision choices of firms having very low income
elasticity for their products would be:
a. Search for new markets
b. Product innovation
c. Discontinuation of product line
d. Product line extension
e. Exporting
Choose the most appropriate answer from the options given below
Answer: (C) b and d only
Explanation
The underlying principles of the Combined Code of Corporate Governance and Conduct are
(a) Acceptability
(b) Openness
(c) Integrity
(d) Accountability and Responsibility
Choose the correct answer from the options given below:
Answer: (C) b and d
Explanation
Which of the following HR decision can be influenced by HR analytics?
a. HR planning
b. Succession Planning
c. Hiring
d. Performance
e. Compensation and Rewards
Choose the most appropriate answer from the options given below:
Answer: (D) a, b, c, d and e
Explanation
Which of the following should be avoided by the interviewers?
a. Establish an easy and informal relationship
b. Analyse career and interests to reveal strength, weakness, pattern of behaviour
c. Ask leading questions
d. Plunge too quickly into demanding questions
e. Encourage the candidates to talk
Choose the most appropriate answer from the questions given below:
Answer: (B) c, d only
Explanation
What out of the following are the involvements of the Strategic Human Resource Management
in Corporate Strategy?
a. Human Resource Management is fully integrated with strategy and strategic needs of the firms.
b. Human Resource policies cohere both across policy areas and across hierarchies.
c. Human Resource practices are adjusted, accepted and use by line managers and employees as
part of their daily work.
d. Human Resource architecture is composed of the systems, practices, competencies and employee
performance behaviour that reflect the development and management of the firm’s human resource.
Choose the most appropriate answer from the question given below:
Answer: (C) a, b and d only
Explanation
Award under the Industrial Dispute Act, 1947 is
(a) Interim determination of Labour Court.
(b) Not an arbitration award under section 10 A
(c) Final determination of Labour Court
(d) Not final determination of Labour Court
Choose the most appropriate answer from the options given below:
Answer: (C) a, b and c only
Explanation
Which of the following labour laws are related to working hours, conditions of services and
employment?
a. The Payment of Wages Act, 1936
b. The Trade Union Act, 1926
c. The Factories Act, 1948
d. The Mines Act, 1952
Choose the most appropriate answer from the options given below:
Answer: (C) c and d only
Explanation
Which of the following statements are included in financial statements?
a. Cash flow statements
b. Funds flow statement
c. Balance sheet
d. Statement of change in equity
e. Income statement
Choose the most appropriate answer from the options given below:
Answer: (B) a, c, d and e only
Explanation
Which of the following cause conflicting ranking of an investment opportunity under NPV
and IRR criteria?
a. Cash flow disparity
b. Investment size dispute
C. Investment life disparity
d. Product life cycle disparity
Choose the most appropriate answer from the option given below:
Answer: (A) a, b and c only
Explanation
For which of the following considerations, Investor prefers current (near) cash flows over
future (distant) cash flows?
a. Inflation and value erosion.
b. Risk aversion and avoidance
c. Liquidity preference
d. Return generation and value promotion
e. Risk appetite and tolerance
Choose the most appropriate answer from the options given below:
Answer: (D) a, b, c and d only
Explanation
Based on asymmetric information, managers prefer to finance firm’s capital structure in which
orders are postulated in the pecking order theory?
a. Retained earnings and internal sources
b. External debt financing
c. Hybrid security and convertible bonds
d. New issues of equity share
Choose the correct order from the options given below:
Answer: (B) a, b, c and d
Explanation
Which of the followings are integral dimensions of a firm’s credit policy?
a. Credit standards
b. Credit appraisal
c. Credit period
d. Cash discount
e. Collection period
Choose the most appropriate answer from the option given below:
Answer: (A) a, b, c and d
Explanation
According to the Ansoff Product Market Expansion Grid, intensification can be achieved
through three distinct strategies. Identify them out of the following:
a. Market attractiveness
b. Market penetration
c. Market development
d. Product development
Choose the correct answer from the option given below:
Answer: (B) b, c and d only
Explanation
Under the cost-based pricing, the following methods approaches commonly are commonly
used:
a. Marginal costing pricing
b. Mark up pricing (cost plus pricing)
c. Absorption cost pricing (full cost pricing)
d. Return on investment pricing
Choose the correct answer from the option given below:
Answer: (D) a, b, c and d - all
Explanation
Planning, implementing and controlling the physical flow of material, final goods and related
information from point of origin to point of consumption to meet customer requirements at a profit
is known as:
a. Inventory management
b. Marketing logistics
c. Physical Distribution
d. Selling management
Choose the correct answer from the options given below:
Answer: (B) b and c only
Explanation
Customer Relationship Management performs several tasks and bring several benefits. Identify
them out of the following
a. Support cross selling and up selling to existing customers
b. Manages customer interactions and customer services
c. Serves as sustainable competitive advantages
d. Helps convert buyer into profitable customers, build enduring relationship with them and retain
them as customers for life.
Choose the correct answer from the options given below:
Answer: (D) a, b, c, d- all
Explanation
Identify the most important type of retail stores:
a. Convenience
b. Online store
c. Departmental stores
d. Direct selling stores
e. Superstore
Choose the correct answer from the option given below:
Answer: (B) a, c and e only
Explanation
For calculating arithmetic means for grouped data sets assumptions are:
a. The class interval must be closed
b. The width of each class interval should be equal
c. The mid value of each class interval must represent the average of all the values in that class.
d. All values of the observations cannot be evenly distributed
Choose the most appropriate answer from the options given below:
Answer: (B) a, b and c only
Explanation
The function which states the determinants of quantity to be either maximised or minimised is
called as:
a. Feasible function
b. Optimal function
c. Criterion function
d. Sustainability function
e. Objective function
Choose the correct answer from the option given below:
Answer: (C) c and e only
Explanation
What is the social enterprise concerned with?
a. Profit maximisation
b. Maximising market share
c. Providing public services
d. Running a business to create social benefits
e. To maximise improvements in financial, social and environmental wellbeing.
Choose the most appropriate correct answer from the options given below:
Answer: (C) d and e only
Explanation
At the time of exporting goods from India, what documents are to be filed for custom clearance
of goods?
a. Shipping bill
b. Airway bill
c. Invoice (Commercial Invoice)
d. Packing list
e. Marine insurance policy
Choose the correct answer from the options given below:
Answer: (A) a, c, d only
Explanation
Identify the techniques of artificial Intelligence from the following:
a. Artificial Neural Network
b. Heuristics
c. Fuzzy models
d. Support vector
e. Genetic algorithms
Choose the most appropriate answer from the options given below:
Answer: (B) a, c and e only
Explanation
International Cooperation scheme under marketing promotion scheme to MSME entrepreneurs
are available for what kind of activities?
a. Participation in international exhibitions and trade fairs
b. Giving advertisement in international trade journals
c. Participation in buyer seller meets in foreign country
d. For meeting overseas agents and negotiating business
e. For availing overseas grants and aids
Choose the most appropriate answer from the options given below:
Answer: (C) a, c and d only
Explanation
The statement that entrepreneurship is the mother of foresights and willingness to assume risks
in undertaking particularly a new one, who has said above the underlined portion of the statement
a. Richard Cantillon
b. Leon Walras
c. William Diamond
d. Peter f ducker
e. J. A Schumpeter
Choose the correct answer from the options given below:
Answer: (A) a and c only
Explanation
Match List I with List II.
| List I | List II |
|---|---|
| Consumer clinics | A consumer shop in a store simulated on a computer screen, where products and a shopping cart are selected by touch |
| Market experiments | Actual-marketplace studies that record consumer responses after changes in demand determinants |
| Virtual shopping | A computer-screen simulated consumer shop |
| Virtual management | Computer-model simulation of consumer behaviour to assess managerial decisions |
Answer: (B) a-iv, b-iii, c-i, d-ii
Explanation
Match List I with List II.
| List I | List II |
|---|---|
| I am OK, you are OK | Competent |
| I am OK, you are not OK | Bossing |
| I am not OK, you are OK | Diffident |
| I am not OK, you are not OK | Avoidant |
Answer: (B) a-iii, b-ii, c-iv, d-i
Explanation
Match List I with List II.
| List I | List II |
|---|---|
| Labour welfare is a desirable state of physical, mental, moral and emotional well-being | Total concept |
| Welfare planning considers more than the individual alone | Social concept |
| Welfare work differs over time and place | Relative concept |
| Welfare includes minimum biologically and socially determined conditions | Positive concept |
Answer: (D) a-iv, b-iii, c-i, d-ii
Explanation
Match List I with List II.
| List I | List II |
|---|---|
| Ind AS 8 | Accounting Policies, Changes in Accounting Estimates and Errors |
| Ind AS 110 | Consolidated Financial Statements |
| Ind AS 7 | Statement of Cash Flows |
| Ind AS 24 | Related Party Disclosures |
Answer: (C) a-ii, b-iv, c-i, d-iii
Explanation
Match List I with List II.
| List I | List II |
|---|---|
| Value creation | Mergers and acquisitions |
| Value protection | Time value of money |
| Asset pricing | CAPM and APT |
| Price discovery | Options and futures |
Answer: (A) a-iii, b-i, c-iv, d-ii
Explanation
Match List I with List II.
| List I | List II |
|---|---|
| Corporate strategy | Parenting strategy |
| Directional strategy | Growth strategy |
| Retrenchment strategy | Turnaround strategy |
| Stability strategy | Pause/proceed-with-caution strategy |
Answer: (B) a-ii, b-iv, c-i, d-iii
Explanation
Match List I with List II.
| List I | List II |
|---|---|
| Product | Brand |
| Price | EDLP |
| Place | Disintermediation |
| Promotion | Click-and-mortar companies |
Answer: (C) a-iv, b-iii, c-ii, d-i
Explanation
Match List I with List II.
| List I | List II |
|---|---|
| Coefficient of range | (H − L)/(H + L) |
| Coefficient of quartile deviation | (Q3 − Q1)/(Q3 + Q1) |
| Coefficient of mean absolute deviation | Mean absolute deviation divided by mean or median |
| Coefficient of variation | (σ/mean) × 100 |
Answer: (C) a-i, b-ii, c-iii, d-iv
Explanation
Match List I with List II.
| List I | List II |
|---|---|
| Bali Package | Ninth Ministerial Conference, 2013 |
| Doha Declaration | Fourth Ministerial Conference, 2001 |
| Uruguay Round | Within GATT, 1986 |
| Bretton Woods Conference | United Nations Conference, 1944 |
Answer: (D) a-ii, b-iii, c-iv, d-i
Explanation
Match List I with List II.
| List I | List II |
|---|---|
| Invest to grow | Stimulate entrepreneurship |
| Manage earnings/protect market | Reward managerial skills |
| Harvest earnings/reinvest elsewhere | Stress cost control |
| Total reward strategy | Reward personal growth |
Answer: (B) a-iv, b-iii, c-ii, d-i
Explanation
Find the correct sequence of management theories in their origin
a. Bertalanffy’s system theory
b. Elton Mayo – Human Relation Management theory
c. Max Weber- Bureaucracy management theory
d. F.W Taylor- scientific management theory
e. Henri Fayol – Administrative management theory
Choose the correct answer from the option given below:
Answer: (D) d-e-c-b-a
Explanation
Logically, arrange in sequence the following activities to create the architecture of the ideal
manufacturing firm.
a. Seamlessly integrates the physical and virtual resources
b. Operates extremely efficient factories and plants
c. Concentrates on the core competencies and outsources all other operations
d. Real time enterprise to respond instantaneously to changes in its business
e. Learning organisation facilitating cross fertilization of ideas.
Choose the correct answer from the options given below:
Answer: (C) c, e, b, a, d
Explanation
Arrange in sequence the following accounting construct and principles in order of their
precedence.
a. Conservation
b. Full disclosure
c. Separate entity and going concern
d. Matching principle
e. Revenue recognition
Choose the correct answer from the options given below:
Answer: (B) c, a, e, d, b
Explanation
Arrange in sequence the following steps in construction of the optimum portfolio as per the
Sharpe Single Index Model
a. Ranking of investment opportunity
b. Determining investment wages
c. Identification of invest opportunity
d. Ascertaining the cut-off point
e. Allocation and commitment of final resources
Choose the correct sequence from the options given below:
Answer: (A) c, a, d, b, e
Explanation
Consumers passes through five stages with every purchase arrange the stages mentioned below
in the correct sequence starting from the first stage.
a. Information search
b. Evaluation of alternatives
c. Post purchase behaviour
d. Need recognition
e. Purchase behaviour
Choose the correct answer from the options given below
Answer: (C) d, a, e, b, c
Explanation
Arrange the following in descending order of importance
a. Free trade Area
b. Customs union
c. Economic Cooperation
d. Economic union
e. Common markets
Choose the correct answer from the options given below:
Answer: (D) c-a-b-e-d
Explanation
The correct sequence in a business plan can be
a. Executive summary
b. Details about entrepreneur
c. Marketing and economic details
d. Financial details
e. Human resource details
Choose the correct answer from the options given below:
Answer: (B) b-c-e-d-a
Explanation
Arrange the following group task performance according to the ascending stages of group
development.
a. Clarify all misunderstandings
b. Termination of task
c. Highly productive
d. work output is low, focus on defining the goals and tasks
e. Issues are resolved, group norm develop
Choose the correct answer from the options given below:
Answer: (C) d, a, e, c, b
Explanation
Choose the correct set of options in defining the process of ‘Six Sigma’ in strategy
implementation
a. Define
b. Measure
c. Establish
d. Improve
e. Analyse
Choose the correct answer from the options given below:
Answer: (D) a-b-e-d-c
Explanation
Arrange the following steps involved in choosing the target market in sequence starting from
first step
a. Profile the stage of each segment characteristics, needs, benefits, sought, preference and buying
behaviour.
b. Look for segments which are relatively less satisfied by current offers for competing brands in
the market.
c. Identify the segment(s), look at each segment as a distinct marketing opportunity grasp what
makes each segment unique.
d. Evaluate whether the segment meet all attributes of effective segments. Check one presents the
best opportunity.
e. Finally, select the best segment- choose segments that are most appropriate for the firms as a
target.
Choose the correct answer from the options given below:
Answer: (C) c, a, b, d, e
Explanation
Given below are two statements one labelled as assertion and the other labelled as Reason R
Assertion (A): At some point, a product sales growth will slow down, and it will enter the maturity
stage. This maturity stage normally last longer than the previous stage of PLC and it possess strong
challenges to the marketing management.
Reason (R): Slowdown in sales growth is due to the acceptance of the product by most potential
buyers. It is also due to the entry of competing firms in the market and price competition stiffening.
In the light of the above statement choose the correct answer from the options given below:
Answer: (A) Both A and R are true, and R is correct explanation of A
Explanation
Given below are two statements one is labelled as Assertion A and the other is labelled as
reason R
Assertion (A): Investors around the world are demanding socially and environmentally conscious
options in equities, bonds, ETF or hedge funds.
Reason (R): Climate change and environment has become “defining factors in companies’ long-term
process in significant reallocation of capital as shortage of clean water and air has become
existential questions.
In the light of the above statement, choose the correct answer from the options given below.
Answer: (A) Both A and R are true, and R is correct explanation of A
Explanation
Given below are two statements
Statement I: Power of the employee to remove dissatisfaction is low when the position in the
organisation is extremely important.
Statement II: The more the employees can believe that a union can obtain positive work aspects,
the more the instrumental is the union for the employees.
In the light of the above statement choose the correct answer from the options given below:
Answer: (D) Statement I is False but Statement II is true.
Explanation
Given below are two statements
Statement I: In psychographic segmentation of the market, the science of psychology is used for
understanding and segmenting the consumers.
Statement II: Segmenting consumers based on psychographics rests on identifying consumer’s state
of mind and hence helps in piecing together with a more incisive profile of the target consumers.
In the light of the above statement choose the correct answer from the options given below:
Answer: (A) Both statement I and Statement II are true.
Explanation
Given below are two statements:
Statement I: Quota sampling is the non random method of selecting a sample from a population.
Statement II: The standard error of the estimate is inversely proportional to the square root of the
sample size.
In the light of the above statement choose the correct answer from the options given below:
Answer: (A) Both statement I and Statement II are true.
Explanation
What is the role played by marketing in the organisation?
Answer: (C) It is considered as entrepreneurial and strategic functions of the business
Explanation
The main function of marketing is to ___?
Answer: (D) Meet customer needs, build relationship with customers and also generate profit
Explanation
Which one of the following different concepts of marketing holds the generating customer
satisfaction is the main task of marketing?
Answer: (D) Marketing concept
Explanation
Name the process which involves selecting the values to be offered, creating the values,
communicating the value, delivering the value and capturing the value back from the market.
Answer: (C) Value delivery process
Explanation
Marketing myopia concept refers to_________?
Answer: (A) A narrow perception of marketing.
Explanation
Executives ask the company XYZ to give them perquisites and Mr. Mohan has to decide. Out
of the following which one is perquisite?
Answer: (C) Club Membership
Explanation
If you were Mr. Mohan, which of the following is an example of payment that is consistent
from period to period despite the number of hours worked?
Answer: (B) Salary
Explanation
Management of XYZ company asks Mr. Mohan to answer the question that,’ A behaviour
which has a rewarding experience is likely to be repeated’ is postulated by ________?
Answer: (B) Reinforcement and expectancy theory
Explanation
From the knowledge acquired by Mr Mohan during the MBA program, He has to explain to
the management of the company XYZ that out of the following, which one is not a part of the
Remuneration Model?
Answer: (A) Job Description
Explanation
Mr. Mohan, Hr Executive of XYZ Company, has to design a compensation plan that must be
Answer: (A) Understandable, Workable, Acceptable
Explanation
Paper 1 had 50 questions and Paper 2 (Management) had 100 questions, for 150 in total across 3 hours.
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