|Management · September 2020

UGC NET Management September 2020 Question PaperPaper 1 & Paper 2 with Answer Key

The complete UGC NET September 2020 question paper for Management, covering Paper 1 (General Aptitude) and Paper 2 (Management). Every question below is shown with its options and the correct answer, and a detailed explanation you can unlock by signing in. All 150 questions are free to practise.

UGC NET September 2020 at a glance

ExamUGC NET September 2020
PapersPaper 1 (General Aptitude) and Paper 2 (Management)
Exam date(s)September 30, 2020
Shift(s)Shift 1
Paper 1 questions50 questions · 60 minutes · 100 marks
Paper 2 questions100 questions · 120 minutes · 200 marks
Total150 questions
Marking scheme+2 per correct answer · No negative marking
Paper 1

General Aptitude

UGC NET September 2020 · Management sitting

50 questions60 min100 marks
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Paper 2

Management

UGC NET September 2020

100 questions120 min200 marks
Practice Now

Paper 1 — General Aptitude

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50 questions with the answer key and explanations.

  1. Question 1

    If the average monthly salary of employees in Department A was Rs. 24,000 in 2018, what was the approximate total salary expense of Department A in 2018?

    A company has departments A-E. In 2018 the company had 18,000 employees in total; in 2019 it had 20,000. The table shows each department's share of total employees, as a percentage, for each year.

    Department2018 (%)2019 (%)
    A2224
    B2326
    C1820
    D2920
    E810
    1. ARs. 1.2 crores
    2. BRs. 4.7 crores
    3. CRs. 1.4 crores
    4. DRs. 9.5 crores

    Answer: (D) Rs. 9.5 crores

    Explanation

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  2. Question 2

    What is the approximate percentage increase in the number of employees in Department C in 2019 with reference to 2018?

    A company has departments A-E. In 2018 the company had 18,000 employees in total; in 2019 it had 20,000. The table shows each department's share of total employees, as a percentage, for each year.

    Department2018 (%)2019 (%)
    A2224
    B2326
    C1820
    D2920
    E810
    1. A2%
    2. B2.34%
    3. C23.45%
    4. D8.34%

    Answer: (C) 23.45%

    Explanation

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  3. Question 3

    In which department is the variation (represented by absolute numbers) in employee strength maximum in 2019 with reference to 2018?

    A company has departments A-E. In 2018 the company had 18,000 employees in total; in 2019 it had 20,000. The table shows each department's share of total employees, as a percentage, for each year.

    Department2018 (%)2019 (%)
    A2224
    B2326
    C1820
    D2920
    E810
    1. ADepartment - A
    2. BDepartment - B
    3. CDepartment - D
    4. DDepartment - E

    Answer: (C) Department - D

    Explanation

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  4. Question 4

    If 300 employees had left Department B at the end of 2018, then how many new employees joined in 2019 in Department B?

    A company has departments A-E. In 2018 the company had 18,000 employees in total; in 2019 it had 20,000. The table shows each department's share of total employees, as a percentage, for each year.

    Department2018 (%)2019 (%)
    A2224
    B2326
    C1820
    D2920
    E810
    1. A480
    2. B960
    3. C1360
    4. D1140

    Answer: (C) 1360

    Explanation

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  5. Question 5

    What is the ratio of the number of employees in Department E in 2018 compared to those in Department D in 2019?

    A company has departments A-E. In 2018 the company had 18,000 employees in total; in 2019 it had 20,000. The table shows each department's share of total employees, as a percentage, for each year.

    Department2018 (%)2019 (%)
    A2224
    B2326
    C1820
    D2920
    E810
    1. A9:25
    2. B9:15
    3. C8:15
    4. D8:25

    Answer: (A) 9:25

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  6. Question 6

    Which learning theory provides support for active participation of learner in the learning process in an interactional setting with intrinsic motivation as the basis?

    1. AS-R Theory of Watson
    2. BReinforcement Theory of Skinner
    3. CConstructivist Theory of Vygotsky
    4. DInsight Theory of Kohler

    Answer: (C) Constructivist Theory of Vygotsky

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  7. Question 7

    While reporting the result of assessment a college teacher makes use of percentile ranks in place of scores obtained by his/her students. What kind of evaluation will it be called?

    1. ACriterion-referenced
    2. BNorm-referenced
    3. CFormative
    4. DSummative

    Answer: (B) Norm-referenced

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  8. Question 8

    Given below are two statements

    Statement I: Programmed Instructional material uses active responding and immediate feedback as important principles for learning.

    Statement II: Skinner's reinforcement principle is the basis for the preparation of linear types of programmed instructional material.

    In light of the above statements, choose the correct answer from the options given below.

    1. ABoth Statement I and Statement II are true
    2. BBoth Statement I and Statement II are false
    3. CStatement I is true but Statement II is false
    4. DStatement I is false but Statement II is true

    Answer: (A) Both Statement I and Statement II are true

    Explanation

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  9. Question 9

    Which of the following educational objectives are considered to be of higher level in the affective domain of taxonomic scheme?

    (i) Synthesis
    (ii) Characterization
    (iii) Analysis
    (iv) Organization
    (v) Precision

    Choose the correct answer from the options given below:

    1. A(i) and (ii) only
    2. B(ii) and (iii) only
    3. C(ii) and (iv) only
    4. D(iv) and (v) only

    Answer: (C) (ii) and (iv) only

    Explanation

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  10. Question 10

    Which of the following describe understanding level teaching?

    (i) Systematic, step by step presentation to promote retention of facts presented
    (ii) Giving a large number of positive and negative examples to explain concepts
    (iii) Insisting on effective storage of information
    (iv) Helping to promote seeing of relationships among facts
    (v) Critical sifting of facts and information

    Choose the correct answer from the options given below:

    1. A(i) and (ii) only
    2. B(ii) and (iii) only
    3. C(iii) and (iv) only
    4. D(ii) and (iv) only

    Answer: (D) (ii) and (iv) only

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  11. Question 11

    Given below are two statements:

    Statement I: A research hypothesis is a tentative statement postulating a relationship between factual and conceptual elements of the variables.

    Statement II: A researcher sets up a 'Null hypothesis' so that the deduced consequences of a research hypothesis may be directly tested.

    In light of the above statements, choose the correct answer from the options given below:

    1. ABoth Statement I and Statement II are true
    2. BBoth Statement I and Statement II are false
    3. CStatement I is correct but Statement II is false
    4. DStatement I is incorrect but Statement II is true

    Answer: (A) Both Statement I and Statement II are true

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  12. Question 12

    For the following research problem, which of the listed research methods will be most appropriate?

    "School principal's influence on trust: Perspectives of mother's children with disabilities".

    1. AExperimental method
    2. BFocused group discussion (FGD) based method
    3. CDescriptive survey method
    4. DEx post facto method

    Answer: (B) Focused group discussion (FGD) based method

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  13. Question 13

    In which one of the sampling methods, units comprising its constituents are groups taken intact rather than individually?

    1. ACluster sampling method
    2. BSimple random sampling method
    3. CSystematic sampling method
    4. DDimensional sampling method

    Answer: (A) Cluster sampling method

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  14. Question 14

    Given below are two statements:

    Statement I: Qualitative research is an umbrella term to refer to various research strategies that share certain characteristics

    Statement II: The research-data collected in qualitative research has been termed soft i.e, rich in description of people, places and conversation etc.

    In light of the above statements, choose the correct answer from the options given below:

    1. ABoth Statement I and Statement II are true
    2. BBoth Statement I and Statement II are false
    3. CStatement I is correct but Statement II is false
    4. DStatement I is incorrect but Statement II is true

    Answer: (A) Both Statement I and Statement II are true

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  15. Question 15

    The scope for violating research ethics is considered to be relevant in respect of which of the following stages in a research study?

    (i) Formulating research hypothesis and setting up a Null hypothesis for testing it.
    (ii) Defining and delimiting the scope of the research study.
    (iii) Analyzing and interpreting research data.
    (iv) In defining a research population and method of sampling.
    (v) Reporting the research findings and using the same as a basis for policy formulation.

    Choose the correct answer from the options given below:

    1. A(iii) and (v) only
    2. B(i) and (ii) only
    3. C(ii) and (iii) only
    4. D(iv) and (v) only

    Answer: (A) (iii) and (v) only

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  16. Question 16

    Because of new media, learning is no longer an assembly of:

    1. ALiberal views
    2. BTechnology-based efforts
    3. CFacts
    4. DKnowledge

    Answer: (C) Facts

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  17. Question 17

    What are the most prominent elements in the management of communication in an educational institution?

    (i) Sidetracking oppositional views
    (ii) Structuring work roles
    (iii) Commanding over colleagues and students
    (iv) Keep others informed
    (v) Guiding others wherever possible

    Choose the correct answer from the options given below:

    1. A(i), (ii) and (iii) only
    2. B(ii), (iii) and (iv) only
    3. C(iii), (iv) and (v) only
    4. D(ii), (iv) and (v) only

    Answer: (D) (ii), (iv) and (v) only

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  18. Question 18

    Given below are two statements.

    Statement I: In a classroom, every teacher has to perform the gatekeeping function.

    Statement II: Every teacher in any higher educational institution should act as the moral custodian of students, both inside and outside it.

    In light of the above statements, choose the correct answer from the options given below:

    1. ABoth Statement I and Statement II are true
    2. BBoth Statement I and Statement II are false
    3. CStatement I is correct but Statement II is false
    4. DStatement I is incorrect but Statement II is true

    Answer: (C) Statement I is correct but Statement II is false

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  19. Question 19

    The chronological sequence of institutions of educational communication is

    (i) AIR
    (ii) CEC
    (iii) UGC - Countrywide classroom
    (iv) Gyan Vani

    Choose the correct answer from the options given below:

    1. A(i), (iii), (ii), (iv)
    2. B(i), (ii), (iii), (iv)
    3. C(ii), (iii), (i), (iv)
    4. D(iv), (i), (ii), (iii)

    Answer: (A) (i), (iii), (ii), (iv)

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  20. Question 20

    Match List-I (Type of Communication) with List-II (Description).

    List-I (Type of Communication)List-II (Description)
    (a) Dyadic communication(i) Messages flow through a network of inter-dependent relationships
    (b) Public communication(ii) Uses a medium to reach a large anonymous audience
    (c) Organisational communication(iii) Provide equal opportunity to communicate
    (d) Mass communication(iv) Occurs within a formal and structured setting
    1. A(ii), (iii), (iv), (i)
    2. B(iii), (iv), (i), (ii)
    3. C(iv), (i), (ii), (iii)
    4. D(i), (ii), (iii), (iv)

    Answer: (B) (iii), (iv), (i), (ii)

    Explanation

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  21. Question 21

    Match List-I (Numbers) with List-II (Square roots).

    List-I (Numbers)List-II (Square roots)
    (a) 41209(i) 9
    (b) 841(ii) 29
    (c) 81(iii) 232
    (d) 53824(iv) 203
    1. A(iv), (iii), (i), (ii)
    2. B(ii), (iv), (i), (iii)
    3. C(ii), (iii), (i), (iv)
    4. D(iv), (ii), (i), (iii)

    Answer: (D) (iv), (ii), (i), (iii)

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  22. Question 22

    Match List-I (Types of numbers) with List-II (Examples).

    List-I (Types of numbers)List-II (Examples)
    (a) Natural numbers(i) (-2, -1, 0, 1, 2)
    (b) Whole numbers(ii) (1, 2, 3, 4)
    (c) Integers(iii) (0, 1, 2, 3)
    (d) Prime Numbers(iv) (2, 3, 5, 7, 11, 13)
    1. A(iii), (i), (iv), (ii)
    2. B(ii), (iii), (i), (iv)
    3. C(i), (ii), (iv), (iii)
    4. D(iii), (ii), (i), (iv)

    Answer: (B) (ii), (iii), (i), (iv)

    Explanation

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  23. Question 23

    Given below are two statements

    Statement I: Compound interest involves the reinvestment of the earned interest, which in future years also earns interest.

    Statement II: Simple interest is the amount earned or paid on a sum of compound interest and principal amount.

    In light of the above statements, choose the most appropriate answer from the options given below:

    1. ABoth Statement I and Statement II are true
    2. BBoth Statement I and Statement II are false
    3. CStatement I is true but Statement II is false
    4. DStatement I is false but Statement II is true

    Answer: (C) Statement I is true but Statement II is false

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  24. Question 24

    Find the odd pair/group.

    (i) 66-70
    (ii) 30-48
    (iii) 80-98
    (iv) 40-58
    (v) 72-90

    Choose the correct answer from the options given below:

    1. A(i) only
    2. B(iii) and (v) only
    3. C(ii) and (iv) only
    4. D(v) only

    Answer: (A) (i) only

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  25. Question 25

    Given below are two statements

    Statement I: A percentile divides the distribution into 100 equal parts.

    Statement II: Range is the distribution between zero and highest value.

    In light of the above statements, choose the most appropriate answer from the options given below:

    1. ABoth Statement I and Statement II are true
    2. BBoth Statement I and Statement II are false
    3. CStatement I is true but Statement II is false
    4. DStatement I is false but Statement II is true

    Answer: (C) Statement I is true but Statement II is false

    Explanation

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  26. Question 26

    In a coded language if ANIMAL is written as LAIMNA, then CIRCLE will be written as:

    1. AELRCIC
    2. BELCRIC
    3. CERLCIC
    4. DERCLIC

    Answer: (A) ELRCIC

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  27. Question 27

    Find the odd one out among the following letter groups.

    1. ADfGj
    2. BHkLo
    3. CMoPs
    4. DTvWz

    Answer: (B) HkLo

    Explanation

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  28. Question 28

    In a family of four A, B, C and D; D is taller than B, C is shortest of all and A is taller than only one person, then:

    (i) Number of persons taller than A is the number of persons shorter than B
    (ii) D is tallest
    (iii) A is shortest
    (iv) No one is shorter than C
    (v) Only one person is shorter than B

    Choose the correct answer from the options given below:

    1. A(i), (ii) and (v) only
    2. B(i), (ii) and (iv) only
    3. C(ii) and (iii) only
    4. D(i) and (iv) only

    Answer: (B) (i), (ii) and (iv) only

    Explanation

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  29. Question 29

    Match List-I (Typical Aristotelian syllogism) with List-II (Technical names in Nyaya philosophy).

    List-I (Typical Aristotelian syllogism)List-II (Technical names in Nyaya philosophy)
    (a) Socrates is mortal(i) Nigamana
    (b) Because he is a man(ii) Upanaya
    (c) Whoever is a man, is invariably a mortal e.g. Pythagoras(iii) Udaharan
    (d) Socrates is a man who is invariably a mortal(iv) Hetu
    (e) Therefore Socrates is a mortal(v) Pratijna
    1. A(v), (iv), (iii), (ii), (i)
    2. B(i), (ii), (iii), (iv), (v)
    3. C(iii), (i), (ii), (v), (iv)
    4. D(ii), (iii), (i), (iv), (v)

    Answer: (A) (v), (iv), (iii), (ii), (i)

    Explanation

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  30. Question 30

    What type of fallacy is implied in the following?

    "Fire is cold, because it is a substance"

    1. ABadhita
    2. BVirudha
    3. CAsadharna
    4. DAnupsarhan

    Answer: (A) Badhita

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  31. Question 31

    Given below are two statements:

    Statement I: ALU stands for Arithmetic Logic Unit

    Statement II: UPS stands for Uniform Power Source

    In light of the above statements, choose the correct answer from the options given below:

    1. ABoth Statement I and Statement II are true
    2. BBoth Statement I and Statement II are false
    3. CStatement I is true but Statement II is false
    4. DStatement I is false but Statement II is true

    Answer: (C) Statement I is true but Statement II is false

    Explanation

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  32. Question 32

    Which of the following statements are correct?

    (i) Internet is larger than intranet
    (ii) Intranet is larger than Internet
    (iii) Internet and intranet are same
    (iv) Internet is a network of networks
    (v) World Wide Web is an example of intranet

    Choose the correct answer from the options given below:

    1. A(ii) and (v) only
    2. B(i) and (iv) only
    3. C(iii) and (v) only
    4. D(ii) and (iii) only

    Answer: (B) (i) and (iv) only

    Explanation

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  33. Question 33

    Match List-I with List-II.

    List-IList-II
    (a) Programming Language(i) Wide Area Network
    (b) Operating System(ii) MS Power Point
    (c) Internet(iii) Windows XP
    (d) Application Software(iv) C++
    1. A(i), (ii), (iii), (iv)
    2. B(iv), (iii), (i), (ii)
    3. C(iv), (ii), (iii), (i)
    4. D(ii), (iii), (i), (iv)

    Answer: (B) (iv), (iii), (i), (ii)

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  34. Question 34

    Given below are two statements

    Statement I: Example of primary memory is RAM.

    Statement II: Example of secondary memory is Pen drive.

    In light of the above statements, choose the correct answer from the options given below:

    1. ABoth Statement I and Statement II are true
    2. BBoth Statement I and Statement II are false
    3. CStatement I is true but Statement II is false
    4. DStatement I is false but Statement II is true

    Answer: (A) Both Statement I and Statement II are true

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  35. Question 35

    Which of the following is related to National Super Computing Mission of Government of India?

    1. AParam 8000
    2. BParam 10000
    3. CParam Dhavak
    4. DParam Shivay

    Answer: (D) Param Shivay

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  36. Question 36

    Under which of the following objectives of Millennium Development Goals, the progress in the world as a whole has been least satisfactory?

    1. AHalting by 2015 and beginning to reverse the spread of HIV/AIDS
    2. BEliminating gender disparity in primary and secondary education by 2015
    3. CReducing the proportion of population below national poverty line by 2015
    4. DReducing by half proportion of people who suffer from hunger by 2015

    Answer: (D) Reducing by half proportion of people who suffer from hunger by 2015

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  37. Question 37

    Identify the correct sequence of Carbon 'C' to Nitrogen 'N' ratio in decreasing order in organic waste material.

    (i) Food waste
    (ii) Leaves and foliage
    (iii) Paper
    (iv) Cow manure

    Choose the correct answer from the options given below:

    1. A(iii), (ii), (iv), (i)
    2. B(iii), (i), (iv), (ii)
    3. C(ii), (iii), (iv), (i)
    4. D(ii), (iv), (iii), (i)

    Answer: (A) (iii), (ii), (iv), (i)

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  38. Question 38

    According to Noise Pollution (Regulation and Control) Rules, 2000, the night time Noise standard prescribed for Educational Institutions is:

    1. A55 dB A
    2. B50 dB A
    3. C45 dB A
    4. D40 dB A

    Answer: (D) 40 dB A

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  39. Question 39

    Given below are two statements

    Statement I: Volatile Organic Chemicals (VOCs) are contaminants more commonly found in groundwater than in surface water.

    Statement II: VOCs are one of the criterion parameters to determine drinking water quality.

    In light of the above statements, choose the correct answer from the options given below:

    1. ABoth Statement I and Statement II are true
    2. BBoth Statement I and Statement II are false
    3. CStatement I is true but Statement II is false
    4. DStatement I is false but Statement II is true

    Answer: (A) Both Statement I and Statement II are true

    Explanation

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  40. Question 40

    Which of the following is NOT one of the Missions under National Action Plan on Climate Change?

    1. ANational Water Mission
    2. BNational Mission on Energy Efficiency Improvement
    3. CGreen India Mission
    4. DNational Mission on Solid Waste Management

    Answer: (D) National Mission on Solid Waste Management

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  41. Question 41

    Which one of the following ancient universities provided for the teaching of a special subject 'Vajrayana Buddhism' along with other subjects?

    1. AMithila University
    2. BJagaddala University
    3. CNalanda University
    4. DOdantapuri University

    Answer: (B) Jagaddala University

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  42. Question 42

    In the university education system as prevalent now, which of the following bodies/committees looks after formal approval of curriculum and courses of study?

    1. AUniversity Executive Council/Board of Management
    2. BAcademic council of the concerned university
    3. CBoard of studies
    4. DUniversity Court

    Answer: (B) Academic council of the concerned university

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  43. Question 43

    The action plan arising from the Academic and Administrative Reforms Committee appointed by the UGC with Prof A. Gnanam as its convener included which of the following?

    (i) Choice-based credit system
    (ii) Vocationalization of higher education
    (iii) Curriculum development
    (iv) Deciding on the number of student-faculty contact hours during a semester
    (v) Skill-based courses and programmes

    Choose the correct answer from the options given below:

    1. A(i), (ii) and (iii) only
    2. B(i), (iii) and (iv) only
    3. C(ii), (iii) and (iv) only
    4. D(iii), (iv) and (v) only

    Answer: (B) (i), (iii) and (iv) only

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  44. Question 44

    For the introduction of the concept of Total Quality Management (TQM) in universities, which of the following will be considered helpful?

    (i) System's thinking
    (ii) Participatory management
    (iii) Rigorous admission procedures
    (iv) SWOC (Strength, Weakness, Opportunity and Challenge analysis)
    (v) Introduction of skill-development programmes

    Choose the correct answer from the options given below:

    1. A(i), (ii) and (iv) only
    2. B(i), (ii) and (iii) only
    3. C(ii), (iii) and (iv) only
    4. D(iii), (iv) and (v) only

    Answer: (A) (i), (ii) and (iv) only

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  45. Question 45

    Given below are two statements.

    Statement I: Yoga is the union of body with the mind and of the mind with the soul.

    Statement II: Both value education and environmental education can be integral to yoga programmes being conducted at the school/college-level.

    In light of the above statements, choose the most appropriate answer from the options given below:

    1. ABoth Statement I and Statement II are correct
    2. BBoth Statement I and Statement II are incorrect
    3. CStatement I is correct but Statement II is incorrect
    4. DStatement I is incorrect but Statement II is correct

    Answer: (A) Both Statement I and Statement II are correct

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  46. Question 46

    The first vision of the child as a learner was:

    If the vision of the learner in the initial period was predominantly as an empty organism and in the next as an active organism, in the period that followed it was as a social organism. The beliefs regarding the nature of the learner in the first period drew heavily from the associationist view of the human being, in the second from the Gestalt and personalistic views; later they also drew from the emerging social psychological and group dynamic views.

    The child as learner as envisioned as a social organism, and learning was perceived as occurring through interpersonal actions and reactions, each person in the classroom serving as a stimulus for every other person. It is hard to overemphasize the impact on the classroom of the "group climate" concepts and studies by Lewin and his associates beginning in the late 1930s, which were given added cogency by the ideological issues of World War II. Innumerable treatises, textbooks, and programs applied these ideas and findings to the classroom, and such terms as "authoritarian", "democratic", and "laissez-faire" became, for good or ill, integral parts of the educational vocabulary. Experimenters in the learning laboratory became concerned with such previously unheard-of matters as "interpersonal cohesion" and "small group processes", and teachers in the classroom with "sociometric structure" and "group dynamics".

    Concomitant changes in the image of the ideal classroom could again be observed. If the child is primarily a social organism, then the objectives of his education should be primarily social in character. And if learning is a social or group process, then a circular or group-centred classroom where everyone faces everyone else (as once they had been forced to face only the teacher) is the most sensible and practical, even necessary, learning environment. And this indeed became a favourite image of the classroom.

    1. APersonalistic
    2. BSocial
    3. CHumanistic
    4. DAssociationistic

    Answer: (D) Associationistic

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  47. Question 47

    In the social organistic view, learning occurred through:

    If the vision of the learner in the initial period was predominantly as an empty organism and in the next as an active organism, in the period that followed it was as a social organism. The beliefs regarding the nature of the learner in the first period drew heavily from the associationist view of the human being, in the second from the Gestalt and personalistic views; later they also drew from the emerging social psychological and group dynamic views.

    The child as learner as envisioned as a social organism, and learning was perceived as occurring through interpersonal actions and reactions, each person in the classroom serving as a stimulus for every other person. It is hard to overemphasize the impact on the classroom of the "group climate" concepts and studies by Lewin and his associates beginning in the late 1930s, which were given added cogency by the ideological issues of World War II. Innumerable treatises, textbooks, and programs applied these ideas and findings to the classroom, and such terms as "authoritarian", "democratic", and "laissez-faire" became, for good or ill, integral parts of the educational vocabulary. Experimenters in the learning laboratory became concerned with such previously unheard-of matters as "interpersonal cohesion" and "small group processes", and teachers in the classroom with "sociometric structure" and "group dynamics".

    Concomitant changes in the image of the ideal classroom could again be observed. If the child is primarily a social organism, then the objectives of his education should be primarily social in character. And if learning is a social or group process, then a circular or group-centred classroom where everyone faces everyone else (as once they had been forced to face only the teacher) is the most sensible and practical, even necessary, learning environment. And this indeed became a favourite image of the classroom.

    1. AEach individual acting as a stimulus
    2. BReactionary measures
    3. CA non-competitive environment
    4. DEach person holding fort for others

    Answer: (A) Each individual acting as a stimulus

    Explanation

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  48. Question 48

    The group climate of the classroom got reinforced by:

    If the vision of the learner in the initial period was predominantly as an empty organism and in the next as an active organism, in the period that followed it was as a social organism. The beliefs regarding the nature of the learner in the first period drew heavily from the associationist view of the human being, in the second from the Gestalt and personalistic views; later they also drew from the emerging social psychological and group dynamic views.

    The child as learner as envisioned as a social organism, and learning was perceived as occurring through interpersonal actions and reactions, each person in the classroom serving as a stimulus for every other person. It is hard to overemphasize the impact on the classroom of the "group climate" concepts and studies by Lewin and his associates beginning in the late 1930s, which were given added cogency by the ideological issues of World War II. Innumerable treatises, textbooks, and programs applied these ideas and findings to the classroom, and such terms as "authoritarian", "democratic", and "laissez-faire" became, for good or ill, integral parts of the educational vocabulary. Experimenters in the learning laboratory became concerned with such previously unheard-of matters as "interpersonal cohesion" and "small group processes", and teachers in the classroom with "sociometric structure" and "group dynamics".

    Concomitant changes in the image of the ideal classroom could again be observed. If the child is primarily a social organism, then the objectives of his education should be primarily social in character. And if learning is a social or group process, then a circular or group-centred classroom where everyone faces everyone else (as once they had been forced to face only the teacher) is the most sensible and practical, even necessary, learning environment. And this indeed became a favourite image of the classroom.

    1. ASocial issues
    2. BIdeological issues
    3. CInter-personal issues
    4. DIndividual issues

    Answer: (B) Ideological issues

    Explanation

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  49. Question 49

    In the learning laboratory, the focus shifted to:

    If the vision of the learner in the initial period was predominantly as an empty organism and in the next as an active organism, in the period that followed it was as a social organism. The beliefs regarding the nature of the learner in the first period drew heavily from the associationist view of the human being, in the second from the Gestalt and personalistic views; later they also drew from the emerging social psychological and group dynamic views.

    The child as learner as envisioned as a social organism, and learning was perceived as occurring through interpersonal actions and reactions, each person in the classroom serving as a stimulus for every other person. It is hard to overemphasize the impact on the classroom of the "group climate" concepts and studies by Lewin and his associates beginning in the late 1930s, which were given added cogency by the ideological issues of World War II. Innumerable treatises, textbooks, and programs applied these ideas and findings to the classroom, and such terms as "authoritarian", "democratic", and "laissez-faire" became, for good or ill, integral parts of the educational vocabulary. Experimenters in the learning laboratory became concerned with such previously unheard-of matters as "interpersonal cohesion" and "small group processes", and teachers in the classroom with "sociometric structure" and "group dynamics".

    Concomitant changes in the image of the ideal classroom could again be observed. If the child is primarily a social organism, then the objectives of his education should be primarily social in character. And if learning is a social or group process, then a circular or group-centred classroom where everyone faces everyone else (as once they had been forced to face only the teacher) is the most sensible and practical, even necessary, learning environment. And this indeed became a favourite image of the classroom.

    1. AProduction of textbooks
    2. BCreation of educational vocabulary
    3. CDemocratization of the process
    4. DUnderstanding group dynamics

    Answer: (D) Understanding group dynamics

    Explanation

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  50. Question 50

    The author of the passage is in favour of the idea of:

    If the vision of the learner in the initial period was predominantly as an empty organism and in the next as an active organism, in the period that followed it was as a social organism. The beliefs regarding the nature of the learner in the first period drew heavily from the associationist view of the human being, in the second from the Gestalt and personalistic views; later they also drew from the emerging social psychological and group dynamic views.

    The child as learner as envisioned as a social organism, and learning was perceived as occurring through interpersonal actions and reactions, each person in the classroom serving as a stimulus for every other person. It is hard to overemphasize the impact on the classroom of the "group climate" concepts and studies by Lewin and his associates beginning in the late 1930s, which were given added cogency by the ideological issues of World War II. Innumerable treatises, textbooks, and programs applied these ideas and findings to the classroom, and such terms as "authoritarian", "democratic", and "laissez-faire" became, for good or ill, integral parts of the educational vocabulary. Experimenters in the learning laboratory became concerned with such previously unheard-of matters as "interpersonal cohesion" and "small group processes", and teachers in the classroom with "sociometric structure" and "group dynamics".

    Concomitant changes in the image of the ideal classroom could again be observed. If the child is primarily a social organism, then the objectives of his education should be primarily social in character. And if learning is a social or group process, then a circular or group-centred classroom where everyone faces everyone else (as once they had been forced to face only the teacher) is the most sensible and practical, even necessary, learning environment. And this indeed became a favourite image of the classroom.

    1. AVertical learning
    2. BLaboratory learning
    3. CCircular learning
    4. DTeacher-focussed learning

    Answer: (C) Circular learning

    Explanation

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Spotted a shift or questions missing from this paper?

Paper 2 — Management

Attempt this paper

100 questions with the answer key and explanations.

  1. Question 1

    Which of the following oligopoly firms’ architectural framework is often describes as first
    mover advantage model?

    1. AThe Cournot Model
    2. BThe Stackelberg Model
    3. CThe Bertrand Model
    4. DThe Kinked demand curve model

    Answer: (B) The Stackelberg Model

    Explanation

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  2. Question 2

    Which is not an assumption under pinning the rational decision-making model?

    1. AIncomplete information
    2. BAn agreed goal
    3. CA structured problem
    4. DHigh Level of certainty regarding the environment

    Answer: (A) Incomplete information

    Explanation

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  3. Question 3

    The problem arising from expressions in communication are called.

    1. ASpatial barriers
    2. BSemantic barriers
    3. CWrong assumptions
    4. DSelected perception

    Answer: (B) Semantic barriers

    Explanation

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  4. Question 4

    What is paradigm?

    1. AA theoretical Assumption
    2. BAn illustration
    3. CAn example serving as a model
    4. DA theoretical model

    Answer: (C) An example serving as a model

    Explanation

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  5. Question 5

    Which of the following comprises people with complementary skills committed to a common
    purpose, common performance goals and an approach to which they hold themselves mutually
    accountable?

    1. AGroup
    2. BTeam
    3. COrganisation
    4. DFirm

    Answer: (B) Team

    Explanation

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  6. Question 6

    Demonstration type of training method is used to train __________.

    1. ASupervisor
    2. BWorkers
    3. CManager
    4. DSenior training

    Answer: (B) Workers

    Explanation

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  7. Question 7

    One trait that dominates a personality so much that it influences nearly everything a person does
    is a

    1. AGlobal Trait
    2. BSpecific Trait
    3. CCardinal Trait
    4. DCentral Trait

    Answer: (C) Cardinal Trait

    Explanation

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  8. Question 8

    Personality tests are given to measure a prospective employee’s motivation to function in a
    working environment. There are various tests designed to assess a candidate’s personality. Name
    the test which measures the self-sufficiency, neurotic tendency, sociability, introversion and
    extroversion, locus of control and self-confidence.

    1. AThe Bernreuter Personality Inventory
    2. BThe Thematic Apperception Test
    3. CThe Thurstone Temperament Survey
    4. DMinnesota Multiphasic Personality Test

    Answer: (A) The Bernreuter Personality Inventory

    Explanation

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  9. Question 9

    Which of the following is a position from which someone is unlikely to move to a higher level
    of work responsibility?

    1. ACareer goals
    2. BCareer path
    3. CCareer progression
    4. DCareer plateau

    Answer: (D) Career plateau

    Explanation

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  10. Question 10

    The balanced scorecard developed by Kaplan and Norton contains four dimensions. Which
    one out of the following is one of the dimensions of the balanced scorecard?

    1. ACompetitors analysis
    2. BCustomer service
    3. CHuman resource
    4. DProduction management

    Answer: (B) Customer service

    Explanation

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  11. Question 11

    Which one of the following means a mandatory settlement of an individual dispute by a labour
    court or a tribunal?

    1. ACollective bargaining
    2. BArbitration
    3. CConciliation
    4. DAdjudication

    Answer: (D) Adjudication

    Explanation

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  12. Question 12

    Who among the following has developed the institutional theory of work life Initiative?

    1. ADaft and Weick
    2. BMiliken et al
    3. CDimaggio and Powell
    4. DPfeffer and salancik

    Answer: (C) Dimaggio and Powell

    Explanation

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  13. Question 13

    As a regulatory norm in India, a listed company in ordinary course is required to report
    quarterly results within how many days of the end of the quarters?

    1. A45
    2. B15
    3. C30
    4. D90

    Answer: (A) 45

    Explanation

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  14. Question 14

    Which one of the following is excluded from the responsibility of the international Accounting
    Standard Board (IASB)?

    1. AHarmonization and convergence of Accounting standard
    2. BPromulgation and adaption of Generally Accepted Accounting Principle (GAAP)
    3. CPromulgation of International accounting standard
    4. DPromulgation of gaining acceptance of international financial reporting standard (IFRS)

    Answer: (B) Promulgation and adaption of Generally Accepted Accounting Principle (GAAP)

    Explanation

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  15. Question 15

    A firm’s current assets and current liabilities are Rs 1600 and Rs 1000 respectively. How
    much it can borrow on a short-term basis without reducing the current ratio below 1.25?

    1. ARs 2000
    2. BRs 1200
    3. CRs 1400
    4. DRs 1080

    Answer: (C) Rs 1400

    Explanation

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  16. Question 16

    From the ratio given below find out efficiency ratio of the firm’s operations:
    Budgeted production: 880 units, Actual production 750 units standard hours per unit is 10 hour,
    Actual working hours: 6000 hours

    1. A125 %
    2. B80%
    3. C75 %
    4. D120 %

    Answer: (A) 125 %

    Explanation

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  17. Question 17

    Given the interest rate on one-year loan is 14.5 % and inflation is expected to be 6.5% in India.
    What should be the interest rate on one-year maturity loan in Thailand when expected inflation rate
    is 8.5%?

    1. A18.35%
    2. B14.65 %
    3. C16.65 %
    4. D16.35 %

    Answer: (C) 16.65 %

    Explanation

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  18. Question 18

    The linear relationship between the excess return on individual securities and overall market
    at every point in time is known as

    1. ACapital Market Line (CML)
    2. BSecurity Market Line (SML)
    3. CSecurity Characteristic Line (SCL)
    4. DMarket Specification Bias (MSB)

    Answer: (C) Security Characteristic Line (SCL)

    Explanation

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  19. Question 19

    What should be the economic order quantity (EOQ) for procurement of 20000 units annually
    at a price of Rs 12 per unit for consumption in production, when the cost per order is Rs 2000 and
    the inventory carrying cost is 25 % percent of Inventory value?

    1. A6000 units
    2. B5164 units
    3. C6145 units
    4. D5416 units

    Answer: (B) 5164 units

    Explanation

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  20. Question 20

    Which one the following describes the relationship between market value of a firm’s securities
    and replacement cost of its physical assets?

    1. ATobin’s q- ratio
    2. BResidual analysis
    3. CRetention ratio
    4. DBook to price ratio

    Answer: (A) Tobin’s q- ratio

    Explanation

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  21. Question 21

    What are the segmentation variables used to segment the market for toothpaste as a product?

    1. ADemographic Segmentation Bases
    2. BPsychological Segmentation Bases
    3. CBehavioural Segmentation Bases
    4. DGeographical Segmentation Bases

    Answer: (C) Behavioural Segmentation Bases

    Explanation

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  22. Question 22

    The stages of a turnaround process are

    1. ARealignment, Retrenchment and Recovery
    2. BRealignment, Stabilise and Recovery
    3. CReassess, Stabilise and Survival
    4. DReassess, Retrenchment and Survival

    Answer: (A) Realignment, Retrenchment and Recovery

    Explanation

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  23. Question 23

    In Porter’s Generic Strategies Model, a focus strategy involves

    1. ASelling a limited range of products.
    2. BSelling to a narrow customers segment.
    3. CSelling simple products that are cheap to produce.
    4. DSelling simple products that are cheap to produce.

    Answer: (B) Selling to a narrow customers segment.

    Explanation

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  24. Question 24

    This system of distribution channel consists of producers, wholesaler and the retailers acting
    as a unified system. One channel member owns their other, has contracts with them or wields so
    much power that they must cooperate. Name this system of channel distribution

    1. AConvectional Distribution Channel
    2. BVertical Marketing System (VMS)
    3. CConsumer Distribution System
    4. DNational Marketing Distribution System

    Answer: (B) Vertical Marketing System (VMS)

    Explanation

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  25. Question 25

    Complex buying behaviour is characterised by:

    1. AProducts are of low risks, but the involvement level is high.
    2. BWhen the level of involvement is high and the significant difference the brand is low.
    3. CWhen the level of involvement is low and significant difference among the brand is high.
    4. DWhen the level of involvement is high and significant difference among the brand is high.

    Answer: (D) When the level of involvement is high and significant difference among the brand is high.

    Explanation

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  26. Question 26

    A brand extension strategy refers to

    1. AExtending existing brand names to forms of an existing product strategy.
    2. BExtending an existing brand name to a new or modified product in a new category.
    3. CComing out with different brands in a given product category.
    4. DAll the above

    Answer: (B) Extending an existing brand name to a new or modified product in a new category.

    Explanation

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  27. Question 27

    Coke has started coke parlours- the red lounge - for tech crazy adolescent called “Experience
    Outlets”. What type of differentiation strategy this can be called?

    1. ADifferentiating the service utilizing brand image.
    2. BDifferentiating through people.
    3. CDifferentiating a process.
    4. DDifferentiating through physical evidence.

    Answer: (D) Differentiating through physical evidence.

    Explanation

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  28. Question 28

    The CRM strategy adopted by Big Bazaar in India is all about

    1. AFrequency marketing Program
    2. BClub Membership Program
    3. CStructural relationship Program
    4. DExperiential Relationship Program

    Answer: (A) Frequency marketing Program

    Explanation

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  29. Question 29

    Six Sigma levels of Quality Management results in

    1. A34 defects per one million
    2. B3.4 Defects per million
    3. C3.0 defects per million
    4. D3.2 defects per million

    Answer: (B) 3.4 Defects per million

    Explanation

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  30. Question 30

    Automobile Assembly or Manufacturing follows which one of the following type of layouts?

    1. AProcess layout
    2. BFixed position Layout
    3. CProduction Focussed Layout
    4. DCellular layout

    Answer: (C) Production Focussed Layout

    Explanation

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  31. Question 31

    Which one of the following is not a method of primary data collection?

    1. AInterview
    2. BQuestionnaire
    3. CDelphi Technique
    4. DDocuments

    Answer: (D) Documents

    Explanation

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  32. Question 32

    One use of regression line is

    1. ATo determine if any X value are outlets
    2. BTo determine if any value are outliers
    3. CTo determine if any change in x cases a change in y
    4. DTo estimate the change in Y or one-unit change of x

    Answer: (D) To estimate the change in Y or one-unit change of x

    Explanation

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  33. Question 33

    Which one of the following International Trade theories, the ‘Leontief paradox’ pertains to

    1. AComparative Advantage theory
    2. BProduct life cycle theory
    3. CHeckscher-Ohlin Theory
    4. DAbsolute advantage theory

    Answer: (C) Heckscher-Ohlin Theory

    Explanation

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  34. Question 34

    FDI in multi- brand retailing in India is

    1. ACapped to 49 % and had to approach to Department of Industrial Policy and Promotion (DIPP)
      for permission
    2. BCapped to 51 % but not under automatic route in India
    3. CCapped to 51 % but under Automatic route in India
    4. DCapped to 51% but under automatic route with few strings attached

    Answer: (B) Capped to 51 % but not under automatic route in India

    Explanation

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  35. Question 35

    The current Foreign Trade Policy (FTP) announced by Government of India covers the policy
    period

    1. A1995- 2000
    2. B2000- 2005
    3. C1996- 2001
    4. D2015 – 2020

    Answer: (D) 2015 – 2020

    Explanation

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  36. Question 36

    An information system that captures and records fundamental business events is a (n)

    1. ATransaction Processing System
    2. BExecutive Information System
    3. CDecision Support System
    4. DExpert System

    Answer: (A) Transaction Processing System

    Explanation

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  37. Question 37

    Under the Sick Industrial Companies (Special Provision) Act, 1985. A Sick Industrial
    Company means

    1. ABeing a company registered for not less than 10 years, which has at the end of any financial
      year accumulated losses equals to 50 % of its net worth.
    2. BBeing a company registered for not less than five years which has at the end of any financial
      year accumulated losses exceeding its entire net worth.
    3. CBeing a company, which has accumulated losses equal to its entire net worth.
    4. DBeing a company which immediately after start, has accumulated losses which eats up 50 % of
      its entire net worth.

    Answer: (B) Being a company registered for not less than five years which has at the end of any financial
    year accumulated losses exceeding its entire net worth.

    Explanation

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  38. Question 38

    Disruptive Innovations in business are those that

    1. ACreate new market by offering value products.
    2. BInvolve often, new technology or a new business model to offer value to the market.
    3. CDisplace established market leading firms, Products and alliances.
    4. DAll the above.

    Answer: (D) All the above.

    Explanation

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  39. Question 39

    Marketing support/assistance to MSMEs for Bar code allows

    1. AReimbursement of 80% of the onetime registration fees and 80% of the annual recurring fees
      for first three year paid by MSMEs to GST India for bar coding.
    2. BReimbursement of 75% of the onetime registration fees only paid by MSMES to GS1 India for
      bar-coding.
    3. CReimbursement of 75% of the recurring fees for first three years paid by MSMEs to GS1 India
      for bar-coding.
    4. DReimbursement of 75% of the onetime registration fees and 75% of the annual recurring fees
      for the first three year paid by MSMEs to GS1 India for bar coding.

    Answer: (D) Reimbursement of 75% of the onetime registration fees and 75% of the annual recurring fees
    for the first three year paid by MSMEs to GS1 India for bar coding.

    Explanation

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  40. Question 40

    The MSMED Act to cover Micro, Small and Medium Industries in India was introduced in

    1. AJune 2006
    2. BJune 2005
    3. CJune 2007
    4. DAugust 2008

    Answer: (A) June 2006

    Explanation

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  41. Question 41

    The approaches to management thinking which were developed during the first half of the 20th
    century is
    a. Scientific management, general administrative, quantitative and contingency approach
    b. Scientific management, general administrative, quantitative and organisational behaviour
    c. General administrative, globalisation, organisational behaviour and quantities
    d. System approach, scientific management, general administrative and organisational behaviour
    Choose the correct answer from the option given below:

    1. Aa and b
    2. Bb and c
    3. Cb only
    4. Dd only

    Answer: (C) b only

    Explanation

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  42. Question 42

    In a rising income scenario, the obvious decision choices of firms having very low income
    elasticity for their products would be:
    a. Search for new markets
    b. Product innovation
    c. Discontinuation of product line
    d. Product line extension
    e. Exporting
    Choose the most appropriate answer from the options given below

    1. Aa, b and c only
    2. Bc, d and e only
    3. Cb and d only
    4. Db and e only

    Answer: (C) b and d only

    Explanation

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  43. Question 43

    The underlying principles of the Combined Code of Corporate Governance and Conduct are
    (a) Acceptability
    (b) Openness
    (c) Integrity
    (d) Accountability and Responsibility
    Choose the correct answer from the options given below:

    1. Aa only
    2. Ba and c only
    3. Cb and d
    4. Dd only

    Answer: (C) b and d

    Explanation

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  44. Question 44

    Which of the following HR decision can be influenced by HR analytics?
    a. HR planning
    b. Succession Planning
    c. Hiring
    d. Performance
    e. Compensation and Rewards
    Choose the most appropriate answer from the options given below:

    1. Aa, c, d only
    2. Bc and e only
    3. Cc, d, e only
    4. Da, b, c, d and e

    Answer: (D) a, b, c, d and e

    Explanation

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  45. Question 45

    Which of the following should be avoided by the interviewers?
    a. Establish an easy and informal relationship
    b. Analyse career and interests to reveal strength, weakness, pattern of behaviour
    c. Ask leading questions
    d. Plunge too quickly into demanding questions
    e. Encourage the candidates to talk
    Choose the most appropriate answer from the questions given below:

    1. Aa, c, d only
    2. Bc, d only
    3. Cc, d, e only
    4. Db, c only

    Answer: (B) c, d only

    Explanation

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  46. Question 46

    What out of the following are the involvements of the Strategic Human Resource Management
    in Corporate Strategy?
    a. Human Resource Management is fully integrated with strategy and strategic needs of the firms.
    b. Human Resource policies cohere both across policy areas and across hierarchies.
    c. Human Resource practices are adjusted, accepted and use by line managers and employees as
    part of their daily work.
    d. Human Resource architecture is composed of the systems, practices, competencies and employee
    performance behaviour that reflect the development and management of the firm’s human resource.
    Choose the most appropriate answer from the question given below:

    1. Aa, b and c only
    2. Bb, c and d only
    3. Ca, b and d only
    4. Da, c, d only

    Answer: (C) a, b and d only

    Explanation

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  47. Question 47

    Award under the Industrial Dispute Act, 1947 is
    (a) Interim determination of Labour Court.
    (b) Not an arbitration award under section 10 A
    (c) Final determination of Labour Court
    (d) Not final determination of Labour Court
    Choose the most appropriate answer from the options given below:

    1. Aa and c only
    2. Ba and b only
    3. Ca, b and c only
    4. Db and d only

    Answer: (C) a, b and c only

    Explanation

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  48. Question 48

    Which of the following labour laws are related to working hours, conditions of services and
    employment?
    a. The Payment of Wages Act, 1936
    b. The Trade Union Act, 1926
    c. The Factories Act, 1948
    d. The Mines Act, 1952
    Choose the most appropriate answer from the options given below:

    1. Aa and c only
    2. Ba and d only
    3. Cc and d only
    4. Db, c and d only

    Answer: (C) c and d only

    Explanation

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  49. Question 49

    Which of the following statements are included in financial statements?
    a. Cash flow statements
    b. Funds flow statement
    c. Balance sheet
    d. Statement of change in equity
    e. Income statement
    Choose the most appropriate answer from the options given below:

    1. Aa, b , c and d only
    2. Ba, c, d and e only
    3. Cb, c, d and e only
    4. Db, c and e only

    Answer: (B) a, c, d and e only

    Explanation

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  50. Question 50

    Which of the following cause conflicting ranking of an investment opportunity under NPV
    and IRR criteria?
    a. Cash flow disparity
    b. Investment size dispute
    C. Investment life disparity
    d. Product life cycle disparity
    Choose the most appropriate answer from the option given below:

    1. Aa, b and c only
    2. Bb, c and d only
    3. Ca, c and d only
    4. Da, b and d only

    Answer: (A) a, b and c only

    Explanation

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  51. Question 51

    For which of the following considerations, Investor prefers current (near) cash flows over
    future (distant) cash flows?
    a. Inflation and value erosion.
    b. Risk aversion and avoidance
    c. Liquidity preference
    d. Return generation and value promotion
    e. Risk appetite and tolerance
    Choose the most appropriate answer from the options given below:

    1. Aa, b and e only
    2. Ba, d and e only
    3. Ca, d and e only
    4. Da, b, c and d only

    Answer: (D) a, b, c and d only

    Explanation

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  52. Question 52

    Based on asymmetric information, managers prefer to finance firm’s capital structure in which
    orders are postulated in the pecking order theory?
    a. Retained earnings and internal sources
    b. External debt financing
    c. Hybrid security and convertible bonds
    d. New issues of equity share
    Choose the correct order from the options given below:

    1. Aa, d, c and b
    2. Ba, b, c and d
    3. Cb, c, a and d
    4. Dc, d, a and b

    Answer: (B) a, b, c and d

    Explanation

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  53. Question 53

    Which of the followings are integral dimensions of a firm’s credit policy?
    a. Credit standards
    b. Credit appraisal
    c. Credit period
    d. Cash discount
    e. Collection period
    Choose the most appropriate answer from the option given below:

    1. Aa, b, c and d
    2. Ba, c, d and e only
    3. Ca, b, c and d only
    4. Da. b. c and e only

    Answer: (A) a, b, c and d

    Explanation

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  54. Question 54

    According to the Ansoff Product Market Expansion Grid, intensification can be achieved
    through three distinct strategies. Identify them out of the following:
    a. Market attractiveness
    b. Market penetration
    c. Market development
    d. Product development
    Choose the correct answer from the option given below:

    1. Aa, b and c only
    2. Bb, c and d only
    3. Ca, b and d only
    4. Da, c and d only

    Answer: (B) b, c and d only

    Explanation

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  55. Question 55

    Under the cost-based pricing, the following methods approaches commonly are commonly
    used:
    a. Marginal costing pricing
    b. Mark up pricing (cost plus pricing)
    c. Absorption cost pricing (full cost pricing)
    d. Return on investment pricing
    Choose the correct answer from the option given below:

    1. Aa, b and c only
    2. Bb, c and d only
    3. Ca, c and d only
    4. Da, b, c and d - all

    Answer: (D) a, b, c and d - all

    Explanation

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  56. Question 56

    Planning, implementing and controlling the physical flow of material, final goods and related
    information from point of origin to point of consumption to meet customer requirements at a profit
    is known as:
    a. Inventory management
    b. Marketing logistics
    c. Physical Distribution
    d. Selling management
    Choose the correct answer from the options given below:

    1. Aa and b only
    2. Bb and c only
    3. Cc and d only
    4. Da and d only

    Answer: (B) b and c only

    Explanation

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  57. Question 57

    Customer Relationship Management performs several tasks and bring several benefits. Identify
    them out of the following
    a. Support cross selling and up selling to existing customers
    b. Manages customer interactions and customer services
    c. Serves as sustainable competitive advantages
    d. Helps convert buyer into profitable customers, build enduring relationship with them and retain
    them as customers for life.
    Choose the correct answer from the options given below:

    1. Aa, b and c only
    2. Bb, c, d only
    3. Ca, c and d only
    4. Da, b, c, d- all

    Answer: (D) a, b, c, d- all

    Explanation

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  58. Question 58

    Identify the most important type of retail stores:
    a. Convenience
    b. Online store
    c. Departmental stores
    d. Direct selling stores
    e. Superstore
    Choose the correct answer from the option given below:

    1. Aa, b and c only
    2. Ba, c and e only
    3. Cb, c and d only
    4. Da, d and e only

    Answer: (B) a, c and e only

    Explanation

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  59. Question 59

    For calculating arithmetic means for grouped data sets assumptions are:
    a. The class interval must be closed
    b. The width of each class interval should be equal
    c. The mid value of each class interval must represent the average of all the values in that class.
    d. All values of the observations cannot be evenly distributed
    Choose the most appropriate answer from the options given below:

    1. Aa and b only
    2. Ba, b and c only
    3. Ca and c only
    4. Da, b, c and d only

    Answer: (B) a, b and c only

    Explanation

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  60. Question 60

    The function which states the determinants of quantity to be either maximised or minimised is
    called as:
    a. Feasible function
    b. Optimal function
    c. Criterion function
    d. Sustainability function
    e. Objective function
    Choose the correct answer from the option given below:

    1. Aa, b and c only
    2. Bc and d only
    3. Cc and e only
    4. Dc, d and e only

    Answer: (C) c and e only

    Explanation

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  61. Question 61

    What is the social enterprise concerned with?
    a. Profit maximisation
    b. Maximising market share
    c. Providing public services
    d. Running a business to create social benefits
    e. To maximise improvements in financial, social and environmental wellbeing.
    Choose the most appropriate correct answer from the options given below:

    1. Aa, d and e only
    2. Bc, d and e only
    3. Cd and e only
    4. Da, b, d and e only

    Answer: (C) d and e only

    Explanation

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  62. Question 62

    At the time of exporting goods from India, what documents are to be filed for custom clearance
    of goods?
    a. Shipping bill
    b. Airway bill
    c. Invoice (Commercial Invoice)
    d. Packing list
    e. Marine insurance policy
    Choose the correct answer from the options given below:

    1. Aa, c, d only
    2. Ba, b, c, d only
    3. Ca, c, d, e only
    4. Da, c, e only

    Answer: (A) a, c, d only

    Explanation

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  63. Question 63

    Identify the techniques of artificial Intelligence from the following:
    a. Artificial Neural Network
    b. Heuristics
    c. Fuzzy models
    d. Support vector
    e. Genetic algorithms
    Choose the most appropriate answer from the options given below:

    1. Aa, c and d only
    2. Ba, c and e only
    3. Cc, d and e only
    4. Da, b and c only

    Answer: (B) a, c and e only

    Explanation

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  64. Question 64

    International Cooperation scheme under marketing promotion scheme to MSME entrepreneurs
    are available for what kind of activities?
    a. Participation in international exhibitions and trade fairs
    b. Giving advertisement in international trade journals
    c. Participation in buyer seller meets in foreign country
    d. For meeting overseas agents and negotiating business
    e. For availing overseas grants and aids
    Choose the most appropriate answer from the options given below:

    1. Aa and c only
    2. Ba, b and c only
    3. Ca, c and d only
    4. Da and d only

    Answer: (C) a, c and d only

    Explanation

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  65. Question 65

    The statement that entrepreneurship is the mother of foresights and willingness to assume risks
    in undertaking particularly a new one, who has said above the underlined portion of the statement
    a. Richard Cantillon
    b. Leon Walras
    c. William Diamond
    d. Peter f ducker

    e. J. A Schumpeter
    Choose the correct answer from the options given below:

    1. Aa and c only
    2. Bb and c only
    3. Cd and e only
    4. Dc and e only

    Answer: (A) a and c only

    Explanation

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  66. Question 66

    Match List I with List II.

    List IList II
    Consumer clinicsA consumer shop in a store simulated on a computer screen, where products and a shopping cart are selected by touch
    Market experimentsActual-marketplace studies that record consumer responses after changes in demand determinants
    Virtual shoppingA computer-screen simulated consumer shop
    Virtual managementComputer-model simulation of consumer behaviour to assess managerial decisions
    1. Aa-ii, b-iii, c-i, d-iv
    2. Ba-iv, b-iii, c-i, d-ii
    3. Ca-iii, b-i, c-ii, d-iv
    4. Da-iv, b-iii, c-ii, d-i

    Answer: (B) a-iv, b-iii, c-i, d-ii

    Explanation

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  67. Question 67

    Match List I with List II.

    List IList II
    I am OK, you are OKCompetent
    I am OK, you are not OKBossing
    I am not OK, you are OKDiffident
    I am not OK, you are not OKAvoidant
    1. Aa-iii, b-i, c-iv, d-ii
    2. Ba-iii, b-ii, c-iv, d-i
    3. Ca-ii, b-iv, c-iv, d-i
    4. Da-ii, b-iv, c-iii, d-i

    Answer: (B) a-iii, b-ii, c-iv, d-i

    Explanation

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  68. Question 68

    Match List I with List II.

    List IList II
    Labour welfare is a desirable state of physical, mental, moral and emotional well-beingTotal concept
    Welfare planning considers more than the individual aloneSocial concept
    Welfare work differs over time and placeRelative concept
    Welfare includes minimum biologically and socially determined conditionsPositive concept
    1. Aa-ii, b-iv, c-iii, d-i
    2. Ba-iii, b-ii, c-I, d-iv
    3. Ca-iv, b-i, c-ii, d-iii
    4. Da-iv, b-iii, c-i, d-ii

    Answer: (D) a-iv, b-iii, c-i, d-ii

    Explanation

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  69. Question 69

    Match List I with List II.

    List IList II
    Ind AS 8Accounting Policies, Changes in Accounting Estimates and Errors
    Ind AS 110Consolidated Financial Statements
    Ind AS 7Statement of Cash Flows
    Ind AS 24Related Party Disclosures
    1. Aa-iii, b-iv, c-ii, d-i
    2. Ba-ii, b-iv, c-iii, d-i
    3. Ca-ii, b-iv, c-i, d-iii
    4. Da-iv, b-ii, c- i, d-iii

    Answer: (C) a-ii, b-iv, c-i, d-iii

    Explanation

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  70. Question 70

    Match List I with List II.

    List IList II
    Value creationMergers and acquisitions
    Value protectionTime value of money
    Asset pricingCAPM and APT
    Price discoveryOptions and futures
    1. Aa-iii, b-i, c-iv, d-ii
    2. Ba-ii, b-iv, c-i, d-ii
    3. Ca-i, b-ii, c-iii, d-iv
    4. Da-iv, b-ii, c-iii, d-i

    Answer: (A) a-iii, b-i, c-iv, d-ii

    Explanation

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  71. Question 71

    Match List I with List II.

    List IList II
    Corporate strategyParenting strategy
    Directional strategyGrowth strategy
    Retrenchment strategyTurnaround strategy
    Stability strategyPause/proceed-with-caution strategy
    1. Aa-iv, b-iii, c-ii, d-i
    2. Ba-ii, b-iv, c-i, d-iii
    3. Ca-i, b-iii, c-ii, d-iv
    4. Da-iv, b-i, c-iii, d-ii

    Answer: (B) a-ii, b-iv, c-i, d-iii

    Explanation

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  72. Question 72

    Match List I with List II.

    List IList II
    ProductBrand
    PriceEDLP
    PlaceDisintermediation
    PromotionClick-and-mortar companies
    1. Aa-i, b-ii, c-iii, d-iv
    2. Ba-iii, b-iv, c-ii, d-i
    3. Ca-iv, b-iii, c-ii, d-i
    4. Da-ii, b-iv, c-i, d-iii

    Answer: (C) a-iv, b-iii, c-ii, d-i

    Explanation

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  73. Question 73

    Match List I with List II.

    List IList II
    Coefficient of range(H − L)/(H + L)
    Coefficient of quartile deviation(Q3 − Q1)/(Q3 + Q1)
    Coefficient of mean absolute deviationMean absolute deviation divided by mean or median
    Coefficient of variation(σ/mean) × 100
    1. Aa-iv, b-iii, c-ii, d-i
    2. Ba-iii, b-iv, c-i, d-ii
    3. Ca-i, b-ii, c-iii, d-iv
    4. Da-ii, b-i, c-iv, d-iii

    Answer: (C) a-i, b-ii, c-iii, d-iv

    Explanation

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  74. Question 74

    Match List I with List II.

    List IList II
    Bali PackageNinth Ministerial Conference, 2013
    Doha DeclarationFourth Ministerial Conference, 2001
    Uruguay RoundWithin GATT, 1986
    Bretton Woods ConferenceUnited Nations Conference, 1944
    1. Aa-ii, b-iii, c-i, d-iv
    2. Ba-i, b-iv, c-iii, d-ii
    3. Ca-iii, b-ii, c-iv, d-i
    4. Da-ii, b-iii, c-iv, d-i

    Answer: (D) a-ii, b-iii, c-iv, d-i

    Explanation

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  75. Question 75

    Match List I with List II.

    List IList II
    Invest to growStimulate entrepreneurship
    Manage earnings/protect marketReward managerial skills
    Harvest earnings/reinvest elsewhereStress cost control
    Total reward strategyReward personal growth
    1. Aa-ii, b-iv, c-i, d-iii
    2. Ba-iv, b-iii, c-ii, d-i
    3. Ca-iii, b-iv, c-i, d-ii
    4. Da-i, b-iii, c-iv, d-ii

    Answer: (B) a-iv, b-iii, c-ii, d-i

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  76. Question 76

    Find the correct sequence of management theories in their origin
    a. Bertalanffy’s system theory
    b. Elton Mayo – Human Relation Management theory
    c. Max Weber- Bureaucracy management theory
    d. F.W Taylor- scientific management theory

    e. Henri Fayol – Administrative management theory
    Choose the correct answer from the option given below:

    1. Aa-b-c-d-e
    2. Be-d-a-b-c
    3. Cc-b-d-a-e
    4. Dd-e-c-b-a

    Answer: (D) d-e-c-b-a

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  77. Question 77

    Logically, arrange in sequence the following activities to create the architecture of the ideal
    manufacturing firm.
    a. Seamlessly integrates the physical and virtual resources
    b. Operates extremely efficient factories and plants
    c. Concentrates on the core competencies and outsources all other operations
    d. Real time enterprise to respond instantaneously to changes in its business
    e. Learning organisation facilitating cross fertilization of ideas.
    Choose the correct answer from the options given below:

    1. Ab, c, a, d, e
    2. Bd, e, c, a, b
    3. Cc, e, b, a, d
    4. Dc, b, a, e, d

    Answer: (C) c, e, b, a, d

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  78. Question 78

    Arrange in sequence the following accounting construct and principles in order of their
    precedence.
    a. Conservation
    b. Full disclosure
    c. Separate entity and going concern
    d. Matching principle
    e. Revenue recognition
    Choose the correct answer from the options given below:

    1. Aa, b, d, c, e
    2. Bc, a, e, d, b
    3. Cc, d, e, b, a
    4. Da, d, c, e, b

    Answer: (B) c, a, e, d, b

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  79. Question 79

    Arrange in sequence the following steps in construction of the optimum portfolio as per the
    Sharpe Single Index Model
    a. Ranking of investment opportunity
    b. Determining investment wages
    c. Identification of invest opportunity
    d. Ascertaining the cut-off point
    e. Allocation and commitment of final resources
    Choose the correct sequence from the options given below:

    1. Ac, a, d, b, e
    2. Ba, b, c, d, e
    3. Cc, b, a, d, e
    4. Dc, d, a, b, e

    Answer: (A) c, a, d, b, e

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  80. Question 80

    Consumers passes through five stages with every purchase arrange the stages mentioned below
    in the correct sequence starting from the first stage.

    a. Information search
    b. Evaluation of alternatives
    c. Post purchase behaviour
    d. Need recognition
    e. Purchase behaviour
    Choose the correct answer from the options given below

    1. Aa, b, c, d, e
    2. Bb, c, d, e, a
    3. Cd, a, e, b, c
    4. Dd, e, a, b, c

    Answer: (C) d, a, e, b, c

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  81. Question 81

    Arrange the following in descending order of importance
    a. Free trade Area
    b. Customs union
    c. Economic Cooperation
    d. Economic union
    e. Common markets
    Choose the correct answer from the options given below:

    1. Aa-d-a-e-b
    2. Ba-c-d-b-e
    3. Cc-a-d-e-b
    4. Dc-a-b-e-d

    Answer: (D) c-a-b-e-d

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  82. Question 82

    The correct sequence in a business plan can be
    a. Executive summary
    b. Details about entrepreneur
    c. Marketing and economic details
    d. Financial details
    e. Human resource details
    Choose the correct answer from the options given below:

    1. Aa-b-c-d-e
    2. Bb-c-e-d-a
    3. Cb-c-a-e-d
    4. Da-b-e-d-c

    Answer: (B) b-c-e-d-a

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  83. Question 83

    Arrange the following group task performance according to the ascending stages of group
    development.
    a. Clarify all misunderstandings
    b. Termination of task
    c. Highly productive
    d. work output is low, focus on defining the goals and tasks
    e. Issues are resolved, group norm develop
    Choose the correct answer from the options given below:

    1. Aa, b, e, c, b
    2. Bd, a, c, e, b
    3. Cd, a, e, c, b
    4. Dd, a, e, b, c

    Answer: (C) d, a, e, c, b

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  84. Question 84

    Choose the correct set of options in defining the process of ‘Six Sigma’ in strategy
    implementation
    a. Define
    b. Measure
    c. Establish
    d. Improve
    e. Analyse
    Choose the correct answer from the options given below:

    1. Ac-d-b-e-a
    2. Bd-b-a-e-c
    3. Ce-d-b-a-c
    4. Da-b-e-d-c

    Answer: (D) a-b-e-d-c

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  85. Question 85

    Arrange the following steps involved in choosing the target market in sequence starting from
    first step
    a. Profile the stage of each segment characteristics, needs, benefits, sought, preference and buying
    behaviour.
    b. Look for segments which are relatively less satisfied by current offers for competing brands in
    the market.
    c. Identify the segment(s), look at each segment as a distinct marketing opportunity grasp what
    makes each segment unique.
    d. Evaluate whether the segment meet all attributes of effective segments. Check one presents the
    best opportunity.
    e. Finally, select the best segment- choose segments that are most appropriate for the firms as a
    target.
    Choose the correct answer from the options given below:

    1. Aa, b, c, d, e
    2. Bb, c, d, e, a
    3. Cc, a, b, d, e
    4. Dd, a, b, c, e

    Answer: (C) c, a, b, d, e

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  86. Question 86

    Given below are two statements one labelled as assertion and the other labelled as Reason R
    Assertion (A): At some point, a product sales growth will slow down, and it will enter the maturity
    stage. This maturity stage normally last longer than the previous stage of PLC and it possess strong
    challenges to the marketing management.
    Reason (R): Slowdown in sales growth is due to the acceptance of the product by most potential
    buyers. It is also due to the entry of competing firms in the market and price competition stiffening.
    In the light of the above statement choose the correct answer from the options given below:

    1. ABoth A and R are true, and R is correct explanation of A
    2. BBoth A and R are true, but R is not correct explanation of A
    3. CA is true but R is false.
    4. DA is False but R is true.

    Answer: (A) Both A and R are true, and R is correct explanation of A

    Explanation

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  87. Question 87

    Given below are two statements one is labelled as Assertion A and the other is labelled as
    reason R
    Assertion (A): Investors around the world are demanding socially and environmentally conscious
    options in equities, bonds, ETF or hedge funds.

    Reason (R): Climate change and environment has become “defining factors in companies’ long-term
    process in significant reallocation of capital as shortage of clean water and air has become
    existential questions.
    In the light of the above statement, choose the correct answer from the options given below.

    1. ABoth A and R are true, and R is correct explanation of A
    2. BBoth A and R are true, and R is not correct explanation of A
    3. CA is true but R is false.
    4. DA is False but R is true.

    Answer: (A) Both A and R are true, and R is correct explanation of A

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  88. Question 88

    Given below are two statements
    Statement I: Power of the employee to remove dissatisfaction is low when the position in the
    organisation is extremely important.
    Statement II: The more the employees can believe that a union can obtain positive work aspects,
    the more the instrumental is the union for the employees.
    In the light of the above statement choose the correct answer from the options given below:

    1. ABoth statement I and Statement II are true.
    2. BBoth Statement I and statement II are false.
    3. CStatement I is true but Statement II is false.
    4. DStatement I is False but Statement II is true.

    Answer: (D) Statement I is False but Statement II is true.

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  89. Question 89

    Given below are two statements
    Statement I: In psychographic segmentation of the market, the science of psychology is used for
    understanding and segmenting the consumers.
    Statement II: Segmenting consumers based on psychographics rests on identifying consumer’s state
    of mind and hence helps in piecing together with a more incisive profile of the target consumers.
    In the light of the above statement choose the correct answer from the options given below:

    1. ABoth statement I and Statement II are true.
    2. BBoth Statement I and statement II are false.
    3. CStatement I is true but Statement II is false.
    4. DStatement I is False but Statement II is true

    Answer: (A) Both statement I and Statement II are true.

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  90. Question 90

    Given below are two statements:
    Statement I: Quota sampling is the non random method of selecting a sample from a population.
    Statement II: The standard error of the estimate is inversely proportional to the square root of the
    sample size.
    In the light of the above statement choose the correct answer from the options given below:

    1. ABoth statement I and Statement II are true.
    2. BBoth Statement I and statement II are false.
    3. CStatement I is true but Statement II is false.
    4. DStatement I is False but Statement II is true

    Answer: (A) Both statement I and Statement II are true.

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  91. Question 91

    What is the role played by marketing in the organisation?

    1. AIt is considered as an entrepreneurial function of business
    2. BIt is considered as a strategic function of the business
    3. CIt is considered as entrepreneurial and strategic functions of the business
    4. DIt is considered as subordinate role of business.

    Answer: (C) It is considered as entrepreneurial and strategic functions of the business

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  92. Question 92

    The main function of marketing is to ___?

    1. AGenerate profits
    2. BBuild relationship with customers
    3. CMeet customer needs
    4. DMeet customer needs, build relationship with customers and also generate profit

    Answer: (D) Meet customer needs, build relationship with customers and also generate profit

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  93. Question 93

    Which one of the following different concepts of marketing holds the generating customer
    satisfaction is the main task of marketing?

    1. AExchange concept
    2. BProduct concept
    3. CSelling concept
    4. DMarketing concept

    Answer: (D) Marketing concept

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  94. Question 94

    Name the process which involves selecting the values to be offered, creating the values,
    communicating the value, delivering the value and capturing the value back from the market.

    1. AProduct –delivery process
    2. BCorporate brand delivery process
    3. CValue delivery process
    4. DMarketing process

    Answer: (C) Value delivery process

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  95. Question 95

    Marketing myopia concept refers to_________?

    1. AA narrow perception of marketing.
    2. BThe value concept of marketing.
    3. CSocial marketing concept of marketing.
    4. DGreen marketing concept of marketing. Read the passage and attempt the questions that follow:
      Mr. Mohan an MBA with specialisation in Human Resources joined a company XYZ into the
      business of garments in Delhi. Before joining the company XYZ, he had a prior experience of
      working in corporates for 5 years. He has worked in the area of compensation dealing with workers
      and employees. In the company XYZ, Mr. Mohan was entrusted with the work of dealing with both
      workers and executives and look towards their compensation both in theory and as prescribed by
      the government of Delhi. The company XYZ believed in both types of benefits to be given to their
      employees- both workers and executives- fringe benefits and non-fringe benefits. For executives,
      the company XYZ believes in equity both within the company and outside also. All policies of the
      company relating to compensation management were told to Mr Mohan and he must follow them
      objectively.

    Answer: (A) A narrow perception of marketing.

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  96. Question 96

    Executives ask the company XYZ to give them perquisites and Mr. Mohan has to decide. Out
    of the following which one is perquisite?

    1. AGroup Insurance
    2. BMedical allowance
    3. CClub Membership
    4. DProvident fund

    Answer: (C) Club Membership

    Explanation

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  97. Question 97

    If you were Mr. Mohan, which of the following is an example of payment that is consistent
    from period to period despite the number of hours worked?

    1. AWage
    2. BSalary
    3. CReward
    4. DIncentive

    Answer: (B) Salary

    Explanation

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  98. Question 98

    Management of XYZ company asks Mr. Mohan to answer the question that,’ A behaviour
    which has a rewarding experience is likely to be repeated’ is postulated by ________?

    1. ABehavioural theory
    2. BReinforcement and expectancy theory
    3. CAgency theory
    4. DContingency theory

    Answer: (B) Reinforcement and expectancy theory

    Explanation

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  99. Question 99

    From the knowledge acquired by Mr Mohan during the MBA program, He has to explain to
    the management of the company XYZ that out of the following, which one is not a part of the
    Remuneration Model?

    1. AJob Description
    2. BJob Analysis
    3. CJob hierarchy
    4. DJob Evaluation

    Answer: (A) Job Description

    Explanation

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  100. Question 100

    Mr. Mohan, Hr Executive of XYZ Company, has to design a compensation plan that must be

    1. AUnderstandable, Workable, Acceptable
    2. BReasonable, Workable, Acceptable
    3. CUnderstandable, feasible, Acceptance
    4. DUnderstandable, workable, compensable

    Answer: (A) Understandable, Workable, Acceptable

    Explanation

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Frequently asked questions

How many questions were in the UGC NET Management September 2020 exam?

Paper 1 had 50 questions and Paper 2 (Management) had 100 questions, for 150 in total across 3 hours.

Is there negative marking in UGC NET?

No. Each correct answer earns 2 marks and there is no penalty for a wrong answer, so leaving a question blank is never better than attempting it.

Are the September 2020 answers on this page official?

Answers follow the official NTA answer key for this session. If you spot a discrepancy, use the report option inside the practice test and we will review it.

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